Compare · Broadly
Broadly is an all-in-one local-business marketing platform (owned by Vendasta) that bundles review requests and responses with web chat, a shared inbox, social posting, local SEO, campaigns and an AI receptionist. It targets small service businesses that want one vendor to run their customer communication rather than a review-only tool. Here is how the two compare on price, features and who each is built for, with Broadly's details taken from its own website in October 2026.
14 days free · No credit card · No contract
Pick Reviewshake if
You want every review site in one inbox with the reply drafted, requests that run on their own, and a price you can see. Especially if you are an agency that needs white label without an enterprise contract.
Pick Broadly if
Single-location home-service or local businesses that want one vendor to handle reviews, web chat, texting, social and an AI receptionist and are comfortable paying $400-1,000 per month for the bundle.
Side by side
| Reviewshakefrom $29 per month | Broadly$79 per month | |
|---|---|---|
| Pricing | ||
| Starting price | $29 per month, 14-day free trial | $79 per month (Reputation AI standalone, Standard tier); full packages from $399 per month plus $350 onboarding. |
| Pricing model | Per location: Starter $29, Growth $59, Ultimate $99, extra locations $30. Agency $199 for 25 locations, seats from $8 | Per business per month (package or standalone product); franchise and multi-location priced custom via Vendasta. |
| Contract | Month to month, cancel any time. 20% off annual | Month to month ('Broadly has no long-term contract'); cancel anytime; annual prepay discount available on request. |
| Free trial | 14 days, no credit card | Unclear. Site has a 'Get Started For Free' button but no trial length or terms are stated; Capterra lists a free trial as available. |
| Setup fee | None | $350 onboarding and setup on Standard/Pro/Premium packages. |
| Reviews | ||
| Review monitoring | Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Full history imported, email alerts for new and negative reviews, daily, weekly or monthly summaries, custom sources for anything else | Yes. Monitor and respond to reviews on Google, Facebook 'and other popular sites'. |
| Email review requests | All plans, 250 to 30,000 a month. Drip campaigns with delays, reminders and throttling, sent in the customer's timezone from your own domain. Customers added by CSV, Zapier, API, one at a time or an opt-in page | Yes. Automated review requests by text or email after a completed job. |
| SMS review requests | Growth and up, US and selected countries. Templates, reminders and A/B tests, dedicated number on request | Yes |
| AI reply drafts | All plans. Tone settings, approval workflow or auto-reply with timing control, plus AI review summaries | Yes. 'Suggest response' button; AI employee can respond to reviews on different sites. |
| Reply from the dashboard | Google and Facebook posted directly. One-click redirect to every other site with the AI draft ready to paste | Yes. Review reply screen with Respond button. |
| Website widgets | Growth and up. Review stream and widgets for your site, plus a Review Us page with a private-feedback funnel | Unknown |
| Social sharing | Google, X and Facebook | Yes. Manage and schedule posts to Facebook, Instagram, X, Google Business Profile, LinkedIn with AI help. |
| Insights and scale | ||
| Reporting | All plans. Rating by site, funnel, sentiment and trend reports, scheduled daily, weekly or monthly. Branded per client and location on Agency | Yes. Campaign/ad reporting; review reporting not detailed. |
| Competitor tracking | Ultimate and up. Competitors' review sources tracked in their own dashboard | No |
| Sentiment analysis | All plans. Positive, neutral and negative scoring with trends by source and location, and topic word clouds | Unknown |
| White label | Agency plan, $199. Your domain, logo, sender emails, branded dashboards, widget URLs and API endpoints, plus a white-label Zapier app. Set up in about 15 minutes | Unknown |
| API | Ultimate and up, with public docs. Endpoints carry your domain on Agency | Unknown |
| Integrations | CSV, Zapier (1,000+ apps, white-label version for agencies), Square, Sikka, Slack, webhooks, API | Google Business Profile and Google Business Messaging, Facebook, Instagram, Nextdoor, Neustar/Localeze, Foursquare, Data Axle, Google Maps. |
| Other products | Two-way SMS customer chat, video reviews, Review Us landing page, custom sources | Web chat, AI receptionist (phone), Shared inbox and SMS, Self-service scheduling, Campaigns. |
Broadly details from https://broadly.com/pricing/ and public listings, October 2026. Plans change; check the vendor for current terms.
Why switch
Lower entry price. Broadly starts at $79 per month. Reviewshake starts at $29 per month for one location with AI replies, reporting and 250 email invites included.
One tool, not a suite. Reviewshake does reviews: collect, reply, request, showcase, report. No bundled products to pay for, and nothing to switch your front desk onto.
No contract. Broadly is sold on Month to month ('Broadly has no long-term contract'); cancel anytime; annual prepay discount available on request. Reviewshake is month to month, cancel from the billing page, annual only if you want the 20% discount.
What Reviewshake users say on G2
“Bang for buck the Reviewshake is the best and most reliable Review management platform in the market.” Felix B., Director EMEA Demand
“We found it had all the functionality of pretty much all the other review platforms available without the huge price tag.” Verified user, Marketing and Advertising
Where Broadly is strong
What users say about Broadly
Public ratings, October 2026: G2 4.7 out of 5 (75 reviews) · Capterra 4.8 out of 5 (336 reviews)
Questions
Yes. Both monitor reviews, request new ones and help you reply. Reviewshake starts at $29 per month with no contract, covers Google, Facebook and 100+ other sites, and offers a white-label plan for agencies at $199. Broadly is single-location home-service or local businesses that want one vendor to handle reviews, web chat, texting, social and an AI receptionist and are comfortable paying $400-1,000 per month for the bundle.
As of October 2026, Broadly's starting price is $79 per month (Reputation AI standalone, Standard tier); full packages from $399 per month plus $350 onboarding. Per business per month (package or standalone product); franchise and multi-location priced custom via Vendasta. See the source link at the bottom of this page.
Yes. Reviewshake imports your existing reviews directly from Google, Facebook and the other sites, so nothing is lost when you leave. Customer contacts come in by CSV, Zapier or Square. Most businesses are set up in an afternoon, and the first 14 days are free.
Reviewshake's Agency plan runs on your domain with your logo, sender email addresses, branded client dashboards and scheduled reports, from $199 per month with seats from $8. Broadly does not describe white label on its public pages.
Broadly is a trademark of its owner, and this page is not affiliated with or endorsed by Broadly. Information was gathered from public sources in October 2026. Spotted an error? Tell us and we will fix it.
Connect a Google Business Profile and see its reviews in one place today. Add clients under your own brand whenever you are ready.
14 days free · No credit card required