Review response generator · Free
Pick the star rating, say what the review mentioned and get three replies you can paste into Google, Facebook or any review site. Positive, mixed and negative reviews, with privacy-safe wording for healthcare and legal. No signup.
Replies are built in your browser from tested phrasing and nothing is sent to us. Read each one before posting: the best reply mentions one real detail from the review.
What makes a good reply
A first name at the start and a real person at the end turn a form reply into a conversation. Readers trust replies signed by someone.
Repeat what they liked or what went wrong, in a few words. It shows you read it, and it puts useful words on the page for the next customer.
Apologise for the experience, give a direct contact and stop. Arguing details in public never wins, even when you are right.
Healthcare and legal replies stay general, so you never confirm someone was a patient or client or discuss their case. The privacy-safe industries handle this for you.
Every review, answered
New reviews from Google, Facebook and 100+ sites land in one inbox every 12 to 24 hours with an AI reply drafted in your tone, using the details in the review. Approve it, edit it, or let approved replies post on a timer. Google and Facebook replies post directly.
14 days free · No credit card · AI replies on every plan, from $29 a month
Questions
Yes, if you can. Google says responding shows customers you value their business, and a reply to a negative review is read by every future customer who sees it. Short replies to five-star reviews are fine; the important thing is that none go unanswered.
Within a day or two. A quick, calm reply limits the damage and gives the reviewer a way to reach you before they post anywhere else. Email alerts for new reviews make that realistic.
Yes, as long as a person reads the reply before it goes out and it mentions something real from the review. Reviewshake drafts AI replies in your tone on every plan, with an approval step or timed auto-posting for the replies you trust.
Thank them for the feedback, apologise for the experience without admitting fault on details you have not checked, give a direct contact to sort it out, and sign with a name. Keep it under 80 words. Do not argue, offer compensation in public or ask them to change the review.
Never confirm that the reviewer is a patient, and never mention treatment, appointments or records. Thank them in general terms and invite them to contact the practice directly. Pick the privacy-safe industry above and every reply follows that rule.
Yes. It runs in your browser with no signup and no limit. If you want every review drafted for you automatically across all your sites and locations, that is Reviewshake, from $29 a month.