The Leading Review Management Platform

The Leading Review Management Platform

Turn Customer Feedback into
 Actionable Insights

Everything You Need, in One Place

Understand what your customers really think. Reviewshake gives you powerful analytics, trends, and benchmarking tools to make smarter business decisions.

Monitoring, Smart Automation, and Scalable Growth, All in One Platform.

Try free for 14 days

🗓️ 14-day risk free trial 🚫 No credit card required

Reviewshake’s review insights and reporting tools analyze customer sentiment, monitor performance trends, and benchmark locations or campaigns — all in one dashboard. Discover patterns, measure ROI, and use real data to improve your reputation and customer experience.

Monitoring, Smart Automation, and Scalable Growth, All in One Platform.

Sentiment Analysis

Identify what customers love — and what they don’t — with keyword insights and tone detection.

Sentiment Analysis

Identify what customers love — and what they don’t — with keyword insights and tone detection.

Trend Tracking

Visualize review performance over time to see how your reputation evolves month-to-month.

Trend Tracking

Visualize review performance over time to see how your reputation evolves month-to-month.

Location Benchmarking

Compare performance across branches, territories, or clients to spot top performers and underperformers.

Location Benchmarking

Compare performance across branches, territories, or clients to spot top performers and underperformers.

Campaign Reporting

Measure how each review invite campaign performs — from open rates to review conversions.

Campaign Reporting

Measure how each review invite campaign performs — from open rates to review conversions.

See the Bigger Picture Behind Every Review

Move beyond star ratings — understand what’s shaping your reputation and use that data to grow faster.

See What Customers Really Feel

Go deeper than star counts. Reviewshake analyzes keywords and emotion in every review to reveal what customers love — and what needs improvement.

See What Customers Really Feel

Go deeper than star counts. Reviewshake analyzes keywords and emotion in every review to reveal what customers love — and what needs improvement.

Compare Performance Across Locations

Whether you manage 2 or 200 locations, Reviewshake makes it easy to track average ratings, response times, and review trends for each one.

Compare Performance Across Locations

Whether you manage 2 or 200 locations, Reviewshake makes it easy to track average ratings, response times, and review trends for each one.

Measure What’s Working

Track how many reviews each campaign generates, where they come from, and which channels perform best — email, SMS, or QR.

Measure What’s Working

Track how many reviews each campaign generates, where they come from, and which channels perform best — email, SMS, or QR.

See How You Stack Up

Monitor key competitors’ reviews, ratings, and sentiment — so you can identify strengths, fill gaps, and stay ahead in your local market.

See How You Stack Up

Monitor key competitors’ reviews, ratings, and sentiment — so you can identify strengths, fill gaps, and stay ahead in your local market.

“Finally, a platform that’s simple enough for my staff to use but powerful enough to see real results.”

Blake Lusk, Owner Texas Golf Karts

“The insights dashboard showed exactly where we were losing customers. Fixing those issues boosted our star rating fast.”

Priya Mehta, COO Blossom Skin Studio

What is review insights software?

It’s a tool that analyzes your online reviews to identify trends, sentiment, and performance across platforms — helping you make better business decisions.

How does Reviewshake analyze customer sentiment?

Our AI scans reviews for tone, keywords, and emotion to show what customers feel positive or negative about.

Can I compare multiple locations or clients?

Yes — Reviewshake’s benchmarking tools let you compare performance across locations, brands, or clients.

Turn Data Into Decisions

Try Reviewshake Free

🗓️ 14-day risk free trial 🚫 No credit card required