Platform · Insights and reporting
Understand what your customers really think. Reviewshake gives you powerful analytics, trends, and benchmarking tools to make smarter business decisions.
14 days free · No credit card required
Collect, reply and get new reviews on 100+ sites
Reviewshake’s review insights and reporting tools analyze customer sentiment, monitor performance trends, and benchmark locations or campaigns — all in one dashboard. Discover patterns, measure ROI, and use real data to improve your reputation and customer experience.
Identify what customers love — and what they don’t — with keyword insights and tone detection.
Visualize review performance over time to see how your reputation evolves month-to-month.
Compare performance across branches, territories, or clients to spot top performers and underperformers.
Measure how each review invite campaign performs — from open rates to review conversions.
Move beyond star ratings — understand what’s shaping your reputation and use that data to grow faster.
Go deeper than star counts. Reviewshake analyzes keywords and emotion in every review to reveal what customers love — and what needs improvement.
Whether you manage 2 or 200 locations, Reviewshake makes it easy to track average ratings, response times, and review trends for each one.
Track how many reviews each campaign generates, where they come from, and which channels perform best — email, SMS, or QR.
Monitor key competitors’ reviews, ratings, and sentiment — so you can identify strengths, fill gaps, and stay ahead in your local market.
“Finally, a platform that’s simple enough for my staff to use but powerful enough to see real results.”
“The insights dashboard showed exactly where we were losing customers. Fixing those issues boosted our star rating fast.”
Questions
It’s a tool that analyzes your online reviews to identify trends, sentiment, and performance across platforms — helping you make better business decisions.
Our AI scans reviews for tone, keywords, and emotion to show what customers feel positive or negative about.
Yes — Reviewshake’s benchmarking tools let you compare performance across locations, brands, or clients.
Connect a Google Business Profile and see its reviews in one place today. Add clients under your own brand whenever you are ready.
14 days free · No credit card required