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Software that collects your customer reviews from many sites into one place so you can monitor them, reply to them and learn from them, instead of logging into each site separately.
Reviewshake is reputation management software for agencies and the businesses they serve. It imports reviews from Google, Facebook and 100+ other sites, drafts replies with AI, sends email and SMS review requests, shows reviews in website widgets, and runs fully white-labelled for agencies.
If customers leave you reviews online, yes. Single-location businesses start on Starter or Growth; multi-location businesses and agencies use Ultimate or the Agency plan with client accounts.
Yes. Every plan supports additional locations at $30 per month each, with per-location reporting. The Agency plan includes 25 locations and client accounts for managing many businesses under one login.
Reviewshake runs on AWS, data is encrypted in transit and at rest, and each account is isolated. See the privacy policy for details.
SMS invites are available in the US and selected other countries. Email invites work everywhere. Ask us before you buy if SMS matters for you.
Google Business Profile, Facebook and more than 100 other review sites, including industry sites for healthcare, legal, real estate, hospitality, automotive and software. New reviews are imported every 12 to 24 hours depending on the source.
Yes for Google Business Profile and Facebook, which are connected directly. For other sites Reviewshake drafts the reply and you post it on the site.
No. Connecting a Google Business Profile is a sign-in, adding customers is a CSV upload or a Zapier connection, and the website widget is one line of code you paste once.
Connect your first profile in minutes. Your existing reviews are imported when you connect it, and the first review requests can go out the same day.
It is built for agencies first: client accounts, your own domain and branding, and reports that go out under your name. Single businesses get the same product without the agency layer, at a price that starts at $29.
Yes. Rating trend, review count, response rate and sentiment are tracked per location and per site, with scheduled reports by email.
Yes, by email at support@reviewshake.com, with replies within one business day.