Contact

Get in touch with us

We’re here to help you manage your reviews and grow your business.

Sales and general

hello@reviewshake.com

Pricing, agency plans, partnerships and anything else. Replies within one business day.

Support

support@reviewshake.com

Already a customer? Write to support and include your account domain so we can find you quickly.

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Try it instead of asking

Connect a Google Business Profile and see your reviews in one place today. 14 days free, no credit card.

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Questions

Frequently asked questions

What is review management software?

Software that collects your customer reviews from many sites into one place so you can monitor them, reply to them and learn from them, instead of logging into each site separately.

What is Reviewshake?

Reviewshake is reputation management software for agencies and the businesses they serve. It imports reviews from Google, Facebook and 100+ other sites, drafts replies with AI, sends email and SMS review requests, shows reviews in website widgets, and runs fully white-labelled for agencies.

Is Reviewshake suitable for my business?

If customers leave you reviews online, yes. Single-location businesses start on Starter or Growth; multi-location businesses and agencies use Ultimate or the Agency plan with client accounts.

Do you support businesses with multiple locations?

Yes. Every plan supports additional locations at $30 per month each, with per-location reporting. The Agency plan includes 25 locations and client accounts for managing many businesses under one login.

Is my data safe in Reviewshake?

Reviewshake runs on AWS, data is encrypted in transit and at rest, and each account is isolated. See the privacy policy for details.

Do you support SMS in my country?

SMS invites are available in the US and selected other countries. Email invites work everywhere. Ask us before you buy if SMS matters for you.

Which review sites do you work with?

Google Business Profile, Facebook and more than 100 other review sites, including industry sites for healthcare, legal, real estate, hospitality, automotive and software. New reviews are imported every 12 to 24 hours depending on the source.

Can I respond to reviews from inside Reviewshake?

Yes for Google Business Profile and Facebook, which are connected directly. For other sites Reviewshake drafts the reply and you post it on the site.

Do I need technical skills to use Reviewshake?

No. Connecting a Google Business Profile is a sign-in, adding customers is a CSV upload or a Zapier connection, and the website widget is one line of code you paste once.

How quickly can I get started?

Connect your first profile in minutes. Your existing reviews are imported when you connect it, and the first review requests can go out the same day.

What makes Reviewshake different from other review tools?

It is built for agencies first: client accounts, your own domain and branding, and reports that go out under your name. Single businesses get the same product without the agency layer, at a price that starts at $29.

Can I track review performance over time?

Yes. Rating trend, review count, response rate and sentiment are tracked per location and per site, with scheduled reports by email.

Do you offer customer support?

Yes, by email at support@reviewshake.com, with replies within one business day.