Compare · Chatmeter (now Alchemer Reputation Management)
Chatmeter is a multi-location reputation and local-visibility platform that aggregates reviews, surveys and social feedback into one location-level dashboard, with AI sentiment analysis (Pulse AI), review response tools, listings management and local pages. Since September 2025 it is part of Alchemer and is listed on G2 as Alchemer Reputation Management. Here is how the two compare on price, features and who each is built for, with Chatmeter (now Alchemer Reputation Management)'s details taken from its own website in October 2026.
14 days free · No credit card · No contract
Pick Reviewshake if
You want every review site in one inbox with the reply drafted, requests that run on their own, and a price you can see. Especially if you are an agency that needs white label without an enterprise contract.
Pick Chatmeter (now Alchemer Reputation Management) if
Enterprise brands with 50+ locations that want AI-driven sentiment analytics, listings and local pages in one managed platform with dedicated support, and can accept quote-based enterprise pricing.
Side by side
| Reviewshakefrom $29 per month | Chatmeter (now Alchemer Reputation Management)Not public | |
|---|---|---|
| Pricing | ||
| Starting price | $29 per month, 14-day free trial | Not public |
| Pricing model | Per location: Starter $29, Growth $59, Ultimate $99, extra locations $30. Agency $199 for 25 locations, seats from $8 | Per location per month, unlimited users; custom proposal based on location count and products selected. |
| Contract | Month to month, cancel any time. 20% off annual | Not public |
| Free trial | 14 days, no credit card | Not mentioned on pricing page. |
| Setup fee | None | Not public |
| Reviews | ||
| Review monitoring | Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Full history imported, email alerts for new and negative reviews, daily, weekly or monthly summaries, custom sources for anything else | Yes. Monitors reviews across Google, Apple Maps, Bing and other review sites; alerts when a new review appears on any platform. |
| Email review requests | All plans, 250 to 30,000 a month. Drip campaigns with delays, reminders and throttling, sent in the customer's timezone from your own domain. Customers added by CSV, Zapier, API, one at a time or an opt-in page | Yes. Review Generation page: "Request reviews automatically" via "Email. |
| SMS review requests | Growth and up, US and selected countries. Templates, reminders and A/B tests, dedicated number on request | Yes |
| AI reply drafts | All plans. Tone settings, approval workflow or auto-reply with timing control, plus AI review summaries | Yes. "Generative AI, Suggested Response templates or custom responses" on the reputation page. |
| Reply from the dashboard | Google and Facebook posted directly. One-click redirect to every other site with the AI draft ready to paste | Yes. Respond from one central dashboard. |
| Website widgets | Growth and up. Review stream and widgets for your site, plus a Review Us page with a private-feedback funnel | Not mentioned on the vendor's site. |
| Social sharing | Google, X and Facebook | Not mentioned for reviews; separate Social Media Management product exists. |
| Insights and scale | ||
| Reporting | All plans. Rating by site, funnel, sentiment and trend reports, scheduled daily, weekly or monthly. Branded per client and location on Agency | Yes. Analytics studio with in-depth reports and data visualizations, location comparison, custom reporting, BI-tool integration. |
| Competitor tracking | Ultimate and up. Competitors' review sources tracked in their own dashboard | Yes. Local Brand Visibility (LBV) score benchmarks against competitors. |
| Sentiment analysis | All plans. Positive, neutral and negative scoring with trends by source and location, and topic word clouds | Yes. Pulse AI sentiment analysis by location, date and region; Signals (ask questions of feedback); Risk Monitoring flags safety/harassment mentions. |
| White label | Agency plan, $199. Your domain, logo, sender emails, branded dashboards, widget URLs and API endpoints, plus a white-label Zapier app. Set up in about 15 minutes | Not mentioned on the vendor's site. |
| API | Ultimate and up, with public docs. Endpoints carry your domain on Agency | Not mentioned on the vendor's site; G2 lists 21 verified integrations. |
| Integrations | CSV, Zapier (1,000+ apps, white-label version for agencies), Square, Sikka, Slack, webhooks, API | Tableau, Power BI, Domo, Qlik, Asana, BigCommerce, Gladly, Google Sheets, HubSpot Data Hub, Jira, Kustomer, Microsoft Dynamics 365. |
| Other products | Two-way SMS customer chat, video reviews, Review Us landing page, custom sources | Listings management (70+ directories), Local Pages, Social media management, Surveys, Pulse AI (sentiment), Signals, Risk Monitoring. |
Chatmeter (now Alchemer Reputation Management) details from https://www.chatmeter.com/pricing/ and public listings, October 2026. Plans change; check the vendor for current terms.
Why switch
You can see the price. Chatmeter (now Alchemer Reputation Management) does not publish its pricing; you talk to sales first. Reviewshake starts at $29 per month, listed on the pricing page, and agencies start at $199 with seats from $8.
White label on a published plan. Reviewshake runs on your own domain with your logo, sender emails and branded client dashboards from $199 per month. Chatmeter (now Alchemer Reputation Management) does not describe white label on its public pages.
You only pay for reviews. Chatmeter (now Alchemer Reputation Management) also sells listings management, local Pages and social media management. If reviews are the job, Reviewshake covers it without the rest of the bundle.
What Reviewshake users say on G2
“Bang for buck the Reviewshake is the best and most reliable Review management platform in the market.” Felix B., Director EMEA Demand
“We found it had all the functionality of pretty much all the other review platforms available without the huge price tag.” Verified user, Marketing and Advertising
Where Chatmeter (now Alchemer Reputation Management) is strong
What users say about Chatmeter (now Alchemer Reputation Management)
Questions
Yes. Both monitor reviews, request new ones and help you reply. Reviewshake starts at $29 per month with no contract, covers Google, Facebook and 100+ other sites, and offers a white-label plan for agencies at $199. Chatmeter (now Alchemer Reputation Management) is enterprise brands with 50+ locations that want AI-driven sentiment analytics, listings and local pages in one managed platform with dedicated support, and can accept quote-based enterprise pricing.
As of October 2026, Chatmeter (now Alchemer Reputation Management)'s starting price is Not public. Per location per month, unlimited users; custom proposal based on location count and products selected. Pricing is not published; you need to contact sales.
Yes. Reviewshake imports your existing reviews directly from Google, Facebook and the other sites, so nothing is lost when you leave. Customer contacts come in by CSV, Zapier or Square. Most businesses are set up in an afternoon, and the first 14 days are free.
Reviewshake's Agency plan runs on your domain with your logo, sender email addresses, branded client dashboards and scheduled reports, from $199 per month with seats from $8. Chatmeter (now Alchemer Reputation Management) does not describe white label on its public pages.
Chatmeter (now Alchemer Reputation Management) is a trademark of its owner, and this page is not affiliated with or endorsed by Chatmeter (now Alchemer Reputation Management). Information was gathered from public sources in October 2026. Spotted an error? Tell us and we will fix it.
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14 days free · No credit card required