Compare · Cloutly
Cloutly is a review-generation and customer-experience platform that sends SMS and email review campaigns, monitors reviews from Google, Facebook and other review sites, drafts AI replies and shows reviews on your website with widgets. Higher tiers add competitor tracking, listings management, a staff leaderboard, AI-search visibility checks and an inbox for texts and DMs. Here is how the two compare on price, features and who each is built for, with Cloutly's details taken from its own website in October 2026.
14 days free · No credit card · No contract
Pick Reviewshake if
You want every review site in one inbox with the reply drafted, requests that run on their own, and a price you can see. Especially if you are an agency that needs white label without an enterprise contract.
Pick Cloutly if
A multi-location service business or agency that wants per-location review campaigns, competitor tracking, listings and an API from one self-serve tool; a single-location business that mainly needs monitoring and requests can get by on a cheaper plan elsewhere.
Side by side
| Reviewshakefrom $29 per month | CloutlyUS$39 per location per month | |
|---|---|---|
| Pricing | ||
| Starting price | $29 per month, 14-day free trial | US$39 per location per month. |
| Pricing model | Per location: Starter $29, Growth $59, Ultimate $99, extra locations $30. Agency $199 for 25 locations, seats from $8 | Per location per month; prices shown in USD for most countries, AUD for Australia, GBP for the UK; tax added at checkout. |
| Contract | Month to month, cancel any time. 20% off annual | Monthly with cancel-before-renewal, or yearly billed upfront and renewing every 12 months. |
| Free trial | 14 days, no credit card | 14 days free, no credit card required. |
| Setup fee | None | None mentioned |
| Reviews | ||
| Review monitoring | Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Full history imported, email alerts for new and negative reviews, daily, weekly or monthly summaries, custom sources for anything else | Yes. Google and Facebook on Starter; 'monitoring of 39 review sites' from Essentials. |
| Email review requests | All plans, 250 to 30,000 a month. Drip campaigns with delays, reminders and throttling, sent in the customer's timezone from your own domain. Customers added by CSV, Zapier, API, one at a time or an opt-in page | Yes. Email included on every plan; campaigns of up to four messages with day spacing you set. |
| SMS review requests | Growth and up, US and selected countries. Templates, reminders and A/B tests, dedicated number on request | Yes. SMS credits included (50/100/200 per month by plan) with pay-as-you-go packs; two-way SMS from Essentials. |
| AI reply drafts | All plans. Tone settings, approval workflow or auto-reply with timing control, plus AI review summaries | Yes. 'The first draft written for you, sent by you'. |
| Reply from the dashboard | Google and Facebook posted directly. One-click redirect to every other site with the AI draft ready to paste | Yes. Single inbox for reviews, texts and Messenger DMs; Capterra reviewers note replying to Google reviews directly from Cloutly. |
| Website widgets | Growth and up. Review stream and widgets for your site, plus a Review Us page with a private-feedback funnel | Yes. Nine layouts (masonry, carousel, badge, toast and others), light/dark themes, review schema, pulls Google and Facebook reviews. |
| Social sharing | Google, X and Facebook | Yes. 'auto-share to social' is listed on the Starter plan. |
| Insights and scale | ||
| Reporting | All plans. Rating by site, funnel, sentiment and trend reports, scheduled daily, weekly or monthly. Branded per client and location on Agency | Campaign step reporting (sent, opened, clicked, reviews matched); themes tracked by location and week. |
| Competitor tracking | Ultimate and up. Competitors' review sources tracked in their own dashboard | Yes (Growth). Up to three competitors from Google: rating, review count and review pace, 12-month chart; uses public numbers only. |
| Sentiment analysis | All plans. Positive, neutral and negative scoring with trends by source and location, and topic word clouds | Theme tracking over your own reviews by location and week; the word 'sentiment' is not used on the vendor's site. |
| White label | Agency plan, $199. Your domain, logo, sender emails, branded dashboards, widget URLs and API endpoints, plus a white-label Zapier app. Set up in about 15 minutes | Yes. Agency programme at US$299/mo for up to 20 locations; 'Remove Cloutly branding' on Growth. |
| API | Ultimate and up, with public docs. Endpoints carry your domain on Agency | Yes. REST API 'on every plan' plus an MCP connector for Claude or ChatGPT. |
| Integrations | CSV, Zapier (1,000+ apps, white-label version for agencies), Square, Sikka, Slack, webhooks, API | Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero, Zapier, Google Business Profile, Facebook. |
| Other products | Two-way SMS customer chat, video reviews, Review Us landing page, custom sources | Listings management (Google and Facebook), Customer messaging inbox (SMS, Messenger, Instagram DMs), Video testimonials, QR codes, Team leaderboard. |
Cloutly details from https://www.cloutly.com/plans and public listings, October 2026. Plans change; check the vendor for current terms.
Why switch
Lower entry price. Cloutly starts at US$39 per location per month. Reviewshake starts at $29 per month for one location with AI replies, reporting and 250 email invites included.
One tool, not a suite. Reviewshake does reviews: collect, reply, request, showcase, report. No bundled products to pay for, and nothing to switch your front desk onto.
You only pay for reviews. Cloutly also sells listings management, customer messaging inbox and video testimonials. If reviews are the job, Reviewshake covers it without the rest of the bundle.
What Reviewshake users say on G2
“Bang for buck the Reviewshake is the best and most reliable Review management platform in the market.” Felix B., Director EMEA Demand
“We found it had all the functionality of pretty much all the other review platforms available without the huge price tag.” Verified user, Marketing and Advertising
Where Cloutly is strong
What users say about Cloutly
Public ratings, October 2026: Capterra 5.0 out of 5 (8 reviews)
Questions
Yes. Both monitor reviews, request new ones and help you reply. Reviewshake starts at $29 per month with no contract, covers Google, Facebook and 100+ other sites, and offers a white-label plan for agencies at $199. Cloutly is a multi-location service business or agency that wants per-location review campaigns, competitor tracking, listings and an API from one self-serve tool; a single-location business that mainly needs monitoring and requests can get by on a cheaper plan elsewhere.
As of October 2026, Cloutly's starting price is US$39 per location per month (Starter, billed monthly). Per location per month; prices shown in USD for most countries, AUD for Australia, GBP for the UK; tax added at checkout. See the source link at the bottom of this page.
Yes. Reviewshake imports your existing reviews directly from Google, Facebook and the other sites, so nothing is lost when you leave. Customer contacts come in by CSV, Zapier or Square. Most businesses are set up in an afternoon, and the first 14 days are free.
Reviewshake's Agency plan runs on your domain with your logo, sender email addresses, branded client dashboards and scheduled reports, from $199 per month with seats from $8. Cloutly: Yes. Agency programme at US$299/mo for up to 20 locations; 'Remove Cloutly branding' on Growth.
Cloutly is a trademark of its owner, and this page is not affiliated with or endorsed by Cloutly. Information was gathered from public sources in October 2026. Spotted an error? Tell us and we will fix it.
Connect a Google Business Profile and see its reviews in one place today. Add clients under your own brand whenever you are ready.
14 days free · No credit card required