Compare · Podium
Podium is a messaging-first lead conversion platform for local businesses that bundles review management with a unified text/web-chat inbox, payments, phones, text marketing and an 'AI Employee'. Reviews are one module in a larger communication suite rather than a standalone product, and plans are sold per business starting at a few hundred dollars per month. Here is how the two compare on price, features and who each is built for, with Podium's details taken from its own website in October 2026.
14 days free · No credit card · No contract
Pick Reviewshake if
You want every review site in one inbox with the reply drafted, requests that run on their own, and a price you can see. Especially if you are an agency that needs white label without an enterprise contract.
Pick Podium if
Local service businesses such as auto dealers, med spas and home-services firms that want texting, payments and phones in one inbox alongside reviews and can justify $399+ per month.
Side by side
| Reviewshakefrom $29 per month | Podium$399 per month | |
|---|---|---|
| Pricing | ||
| Starting price | $29 per month, 14-day free trial | $399 per month |
| Pricing model | Per location: Starter $29, Growth $59, Ultimate $99, extra locations $30. Agency $199 for 25 locations, seats from $8 | Per business per month; extra users billed per user; location add-on pricing not stated on the page. |
| Contract | Month to month, cancel any time. 20% off annual | Not stated on the pricing page. |
| Free trial | 14 days, no credit card | Capterra listing shows 'Free trial not available'; none offered on pricing page. |
| Setup fee | None | Not stated; '1-on-1 Personalized Onboarding' is listed as included in Core. |
| Reviews | ||
| Review monitoring | Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Full history imported, email alerts for new and negative reviews, daily, weekly or monthly summaries, custom sources for anything else | Yes. 'Consolidate all of your review sites' into one inbox; 'monitor, track feedback, and respond to all reviews and inquiries'. |
| Email review requests | All plans, 250 to 30,000 a month. Drip campaigns with delays, reminders and throttling, sent in the customer's timezone from your own domain. Customers added by CSV, Zapier, API, one at a time or an opt-in page | Not explicitly mentioned on the reviews page. |
| SMS review requests | Growth and up, US and selected countries. Templates, reminders and A/B tests, dedicated number on request | Yes. 'textable review invites'; 'Automate review invites and reminders'. |
| AI reply drafts | All plans. Tone settings, approval workflow or auto-reply with timing control, plus AI review summaries | Yes. 'Review Management with AI Responses' on Core; 'AI Reputation Specialist' on Pro crafts invites and replies. |
| Reply from the dashboard | Google and Facebook posted directly. One-click redirect to every other site with the AI draft ready to paste | Yes. Respond to reviews from the Podium inbox and mobile app. |
| Website widgets | Growth and up. Review stream and widgets for your site, plus a Review Us page with a private-feedback funnel | Not mentioned on the vendor's site. |
| Social sharing | Google, X and Facebook | Not mentioned on the vendor's site. |
| Insights and scale | ||
| Reporting | All plans. Rating by site, funnel, sentiment and trend reports, scheduled daily, weekly or monthly. Branded per client and location on Agency | Yes. 'Robust reporting and visibility that tracks total reviews received as well as detailed attribution'; advanced reporting is a Signature add-on. |
| Competitor tracking | Ultimate and up. Competitors' review sources tracked in their own dashboard | Not mentioned on the vendor's site. |
| Sentiment analysis | All plans. Positive, neutral and negative scoring with trends by source and location, and topic word clouds | Not mentioned on the vendor's site. |
| White label | Agency plan, $199. Your domain, logo, sender emails, branded dashboards, widget URLs and API endpoints, plus a white-label Zapier app. Set up in about 15 minutes | Not mentioned on the vendor's site. |
| API | Ultimate and up, with public docs. Endpoints carry your domain on Agency | Yes. Public developer docs (docs.podium.com) with endpoints for reviews, review responses, review invitations, contacts, campaigns. |
| Integrations | CSV, Zapier (1,000+ apps, white-label version for agencies), Square, Sikka, Slack, webhooks, API | '200+ Integration with Integration Support' (pricing page), Mindbody, Nextech, HubSpot, Outlook, QuickBooks, Mailchimp, Shopify, Salesforce. |
| Other products | Two-way SMS customer chat, video reviews, Review Us landing page, custom sources | Unified messaging inbox (SMS, webchat), AI Concierge (webchat), Payments and POS hardware, Phones. |
Podium details from https://www.podium.com/pricing and public listings, October 2026. Plans change; check the vendor for current terms.
Why switch
Lower entry price. Podium starts at $399 per month. Reviewshake starts at $29 per month for one location with AI replies, reporting and 250 email invites included.
White label on a published plan. Reviewshake runs on your own domain with your logo, sender emails and branded client dashboards from $199 per month. Podium does not describe white label on its public pages.
You only pay for reviews. Podium also sells unified messaging inbox, AI Concierge and payments and POS hardware. If reviews are the job, Reviewshake covers it without the rest of the bundle.
What Reviewshake users say on G2
“Bang for buck the Reviewshake is the best and most reliable Review management platform in the market.” Felix B., Director EMEA Demand
“We found it had all the functionality of pretty much all the other review platforms available without the huge price tag.” Verified user, Marketing and Advertising
Where Podium is strong
What users say about Podium
Public ratings, October 2026: G2 4.5 out of 5 (2,155 reviews) · Capterra 4.3 out of 5 (526 reviews)
Questions
Yes. Both monitor reviews, request new ones and help you reply. Reviewshake starts at $29 per month with no contract, covers Google, Facebook and 100+ other sites, and offers a white-label plan for agencies at $199. Podium is local service businesses such as auto dealers, med spas and home-services firms that want texting, payments and phones in one inbox alongside reviews and can justify $399+ per month.
As of October 2026, Podium's starting price is $399 per month (Core plan). Per business per month; extra users billed per user; location add-on pricing not stated on the page (Signature includes 'Advanced Multi-Location Management'). See the source link at the bottom of this page.
Yes. Reviewshake imports your existing reviews directly from Google, Facebook and the other sites, so nothing is lost when you leave. Customer contacts come in by CSV, Zapier or Square. Most businesses are set up in an afternoon, and the first 14 days are free.
Reviewshake's Agency plan runs on your domain with your logo, sender email addresses, branded client dashboards and scheduled reports, from $199 per month with seats from $8. Podium does not describe white label on its public pages.
Podium is a trademark of its owner, and this page is not affiliated with or endorsed by Podium. Information was gathered from public sources in October 2026. Spotted an error? Tell us and we will fix it.
Connect a Google Business Profile and see its reviews in one place today. Add clients under your own brand whenever you are ready.
14 days free · No credit card required