Compare · ReviewInc
ReviewInc is a US reputation-management and customer-experience platform that monitors reviews across Google, Facebook and industry sites (the vendor says 600+ sites), sends text and email review requests, and lets teams reply from one inbox with AI-assisted responses. It adds listings management, two-way texting, contactless check-in, web forms, social scheduling and multi-location reporting, and sells through quotes rather than published prices. Here is how the two compare on price, features and who each is built for, with ReviewInc's details taken from its own website in October 2026.
14 days free · No credit card · No contract
Pick Reviewshake if
You want every review site in one inbox with the reply drafted, requests that run on their own, and a price you can see. Especially if you are an agency that needs white label without an enterprise contract.
Pick ReviewInc if
A multi-location or regulated business (healthcare, auto, legal, finance) that wants hands-on account management, HIPAA/SSO controls and very wide review-site coverage, and is comfortable with quote-based pricing and no self-serve trial.
Side by side
| Reviewshakefrom $29 per month | ReviewIncNot public. All plans are 'Get a quote' / 'Contact Sales' | |
|---|---|---|
| Pricing | ||
| Starting price | $29 per month, 14-day free trial | Not public. All plans are 'Get a quote' / 'Contact Sales'. |
| Pricing model | Per location: Starter $29, Growth $59, Ultimate $99, extra locations $30. Agency $199 for 25 locations, seats from $8 | Quote-based, priced by number of business locations. |
| Contract | Month to month, cancel any time. 20% off annual | Monthly and annual plans available; terms not public. |
| Free trial | 14 days, no credit card | None. Capterra lists 'Free trial not available'; vendor offers a demo and a free online visibility report. |
| Setup fee | None | Not public |
| Reviews | ||
| Review monitoring | Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Full history imported, email alerts for new and negative reviews, daily, weekly or monthly summaries, custom sources for anything else | Yes. Tracks reviews across Google, Facebook, Healthgrades, Angi, Cars.com and industry-specific platforms with real-time alerts. |
| Email review requests | All plans, 250 to 30,000 a month. Drip campaigns with delays, reminders and throttling, sent in the customer's timezone from your own domain. Customers added by CSV, Zapier, API, one at a time or an opt-in page | Yes. Email invitations with templates, custom email campaigns, bulk CSV/Excel recipient upload. |
| SMS review requests | Growth and up, US and selected countries. Templates, reminders and A/B tests, dedicated number on request | Yes. Text campaigns (custom and interactive text campaigns may carry additional fees), WhatsApp integration, QR codes and NFC tags, mobile kiosks. |
| AI reply drafts | All plans. Tone settings, approval workflow or auto-reply with timing control, plus AI review summaries | Yes. 'AI-assisted replies' and AI tools to build a response library and automate replies by review type. |
| Reply from the dashboard | Google and Facebook posted directly. One-click redirect to every other site with the AI draft ready to paste | Yes. Respond publicly or privately from one dashboard; Capterra vendor plan text specifies replies to Google and Facebook reviews. |
| Website widgets | Growth and up. Review stream and widgets for your site, plus a Review Us page with a private-feedback funnel | Yes. Testimonial widgets for your website, picture testimonials. |
| Social sharing | Google, X and Facebook | Yes. Cross-publishes positive reviews to social channels with a scheduling system / content calendar. |
| Insights and scale | ||
| Reporting | All plans. Rating by site, funnel, sentiment and trend reports, scheduled daily, weekly or monthly. Branded per client and location on Agency | Yes. Reputation, sentiment and review velocity reports, AI-generated summaries, multi-location comparisons by location/region/district/brand. |
| Competitor tracking | Ultimate and up. Competitors' review sources tracked in their own dashboard | Only within the free online visibility report and SEO 'competitor comparisons'; not a review-tracking feature. |
| Sentiment analysis | All plans. Positive, neutral and negative scoring with trends by source and location, and topic word clouds | Yes. Native AI text analysis tracks sentiment trends. |
| White label | Agency plan, $199. Your domain, logo, sender emails, branded dashboards, widget URLs and API endpoints, plus a white-label Zapier app. Set up in about 15 minutes | Yes. White Label Partner program: platform offered under the partner's own brand with partner-controlled pricing. |
| API | Ultimate and up, with public docs. Endpoints carry your domain on Agency | Yes on enterprise. 'secure API' to connect CRM, POS and other software; not mentioned on standard plans. |
| Integrations | CSV, Zapier (1,000+ apps, white-label version for agencies), Square, Sikka, Slack, webhooks, API | HubSpot, Salesforce, Zoho, Housecall Pro, ModMed, Hootsuite, Zapier, WhatsApp, Okta, Google Maps. |
| Other products | Two-way SMS customer chat, video reviews, Review Us landing page, custom sources | Local business listings management, local SEO and AI search visibility, two-way texting and unified messaging, web contact and onboarding forms. |
ReviewInc details from https://www.reviewinc.com/pricing/ and public listings, October 2026. Plans change; check the vendor for current terms.
Why switch
You can see the price. ReviewInc does not publish its pricing; you talk to sales first. Reviewshake starts at $29 per month, listed on the pricing page, and agencies start at $199 with seats from $8.
White label on a published plan. Reviewshake runs on your own domain with your logo, sender emails and branded client dashboards from $199 per month. ReviewInc: Yes. White Label Partner program: platform offered under the partner's own brand with partner-controlled pricing.
You only pay for reviews. ReviewInc also sells local business listings management, local SEO and AI search visibility and two-way texting and unified messaging. If reviews are the job, Reviewshake covers it without the rest of the bundle.
What Reviewshake users say on G2
“Bang for buck the Reviewshake is the best and most reliable Review management platform in the market.” Felix B., Director EMEA Demand
“We found it had all the functionality of pretty much all the other review platforms available without the huge price tag.” Verified user, Marketing and Advertising
Where ReviewInc is strong
What users say about ReviewInc
Public ratings, October 2026: Capterra 4.8 out of 5 (35 reviews)
Questions
Yes. Both monitor reviews, request new ones and help you reply. Reviewshake starts at $29 per month with no contract, covers Google, Facebook and 100+ other sites, and offers a white-label plan for agencies at $199. ReviewInc is a multi-location or regulated business (healthcare, auto, legal, finance) that wants hands-on account management, HIPAA/SSO controls and very wide review-site coverage, and is comfortable with quote-based pricing and no self-serve trial.
As of October 2026, ReviewInc's starting price is Not public. All plans are 'Get a quote' / 'Contact Sales' ('Pricing based on your needs'). Quote-based, priced by number of business locations (enterprise page: 'Pricing is based on the number of locations', unlimited users on enterprise); additional fees may apply for custom and interactive text campaigns. Pricing is not published; you need to contact sales.
Yes. Reviewshake imports your existing reviews directly from Google, Facebook and the other sites, so nothing is lost when you leave. Customer contacts come in by CSV, Zapier or Square. Most businesses are set up in an afternoon, and the first 14 days are free.
Reviewshake's Agency plan runs on your domain with your logo, sender email addresses, branded client dashboards and scheduled reports, from $199 per month with seats from $8. ReviewInc: Yes. White Label Partner program: platform offered under the partner's own brand with partner-controlled pricing.
ReviewInc is a trademark of its owner, and this page is not affiliated with or endorsed by ReviewInc. Information was gathered from public sources in October 2026. Spotted an error? Tell us and we will fix it.
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