Compare · ReviewTrackers
ReviewTrackers is a review monitoring and customer-feedback analytics platform that aggregates reviews from the roughly 100 review sites it lists on its own site into one dashboard, with NLP-based sentiment and competitor insights. It is priced per location on annual contracts and is aimed at multi-location brands and the agencies that serve them. Here is how the two compare on price, features and who each is built for, with ReviewTrackers's details taken from its own website in October 2026.
14 days free · No credit card · No contract
Pick Reviewshake if
You want every review site in one inbox with the reply drafted, requests that run on their own, and a price you can see. Especially if you are an agency that needs white label without an enterprise contract.
Pick ReviewTrackers if
Multi-location brands or agencies that mainly need wide-coverage review monitoring and feedback analytics across 10+ locations and can commit to an annual per-location contract.
Side by side
| Reviewshakefrom $29 per month | ReviewTrackers$89 per location per month, paid annually | |
|---|---|---|
| Pricing | ||
| Starting price | $29 per month, 14-day free trial | $89 per location per month, paid annually. |
| Pricing model | Per location: Starter $29, Growth $59, Ultimate $99, extra locations $30. Agency $199 for 25 locations, seats from $8 | Per location per month, paid annually; price scales down with location count (slider 0 to 500+); custom quotes above that. |
| Contract | Month to month, cancel any time. 20% off annual | Annual |
| Free trial | 14 days, no credit card | Not public |
| Setup fee | None | Not public |
| Reviews | ||
| Review monitoring | Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Full history imported, email alerts for new and negative reviews, daily, weekly or monthly summaries, custom sources for anything else | Yes. Core product; alerts and dashboards. |
| Email review requests | All plans, 250 to 30,000 a month. Drip campaigns with delays, reminders and throttling, sent in the customer's timezone from your own domain. Customers added by CSV, Zapier, API, one at a time or an opt-in page | Yes. 'send review requests through SMS or email campaigns'. |
| SMS review requests | Growth and up, US and selected countries. Templates, reminders and A/B tests, dedicated number on request | Yes |
| AI reply drafts | All plans. Tone settings, approval workflow or auto-reply with timing control, plus AI review summaries | Yes. Capterra plan details list 'AI Review Response' (Custom tier); a Capterra reviewer notes auto-reply by star rating. |
| Reply from the dashboard | Google and Facebook posted directly. One-click redirect to every other site with the AI draft ready to paste | Yes. 'Reply in app' filter on sites page; not all sites support in-app reply. |
| Website widgets | Growth and up. Review stream and widgets for your site, plus a Review Us page with a private-feedback funnel | Yes. 'Review widgets display reviews anywhere on your website'. |
| Social sharing | Google, X and Facebook | Partial. 'monitor and manage reviews and social' in one workflow; Hootsuite integration. |
| Insights and scale | ||
| Reporting | All plans. Rating by site, funnel, sentiment and trend reports, scheduled daily, weekly or monthly. Branded per client and location on Agency | Yes. Dashboards and analytics; reviewers note dashboard is not configurable. |
| Competitor tracking | Ultimate and up. Competitors' review sources tracked in their own dashboard | Yes. Competitor Analysis / competitor insights. |
| Sentiment analysis | All plans. Positive, neutral and negative scoring with trends by source and location, and topic word clouds | Yes. NLP engine identifies trends and sentiment. |
| White label | Agency plan, $199. Your domain, logo, sender emails, branded dashboards, widget URLs and API endpoints, plus a white-label Zapier app. Set up in about 15 minutes | Yes. White label is a paid add-on. |
| API | Ultimate and up, with public docs. Endpoints carry your domain on Agency | Yes. API included in Data Only plan (Capterra); enterprise page shows Zapier, HubSpot, Salesforce logos. |
| Integrations | CSV, Zapier (1,000+ apps, white-label version for agencies), Square, Sikka, Slack, webhooks, API | Hootsuite, Zapier, Tableau, OpenTable, Brandwatch, Google Business Profile, Lumen by Talkwalker, HubSpot, Salesforce, Square. |
| Other products | Two-way SMS customer chat, video reviews, Review Us landing page, custom sources | Local listing management, Local search rank, Employer brand monitoring, App Store monitoring, Managed services, Mobile app. |
ReviewTrackers details from https://www.reviewtrackers.com/plans/ and public listings, October 2026. Plans change; check the vendor for current terms.
Why switch
Lower entry price. ReviewTrackers starts at $89 per location per month, paid annually. Reviewshake starts at $29 per month for one location with AI replies, reporting and 250 email invites included.
One tool, not a suite. Reviewshake does reviews: collect, reply, request, showcase, report. No bundled products to pay for, and nothing to switch your front desk onto.
No contract. ReviewTrackers is sold on Annual (pricing page says 'per location per month paid annually'; Capterra lists plans as billed yearly). Reviewshake is month to month, cancel from the billing page, annual only if you want the 20% discount.
What Reviewshake users say on G2
“Bang for buck the Reviewshake is the best and most reliable Review management platform in the market.” Felix B., Director EMEA Demand
“We found it had all the functionality of pretty much all the other review platforms available without the huge price tag.” Verified user, Marketing and Advertising
Where ReviewTrackers is strong
What users say about ReviewTrackers
Public ratings, October 2026: G2 4.6 out of 5 (161 reviews) · Capterra 4.7 out of 5 (172 reviews)
Questions
Yes. Both monitor reviews, request new ones and help you reply. Reviewshake starts at $29 per month with no contract, covers Google, Facebook and 100+ other sites, and offers a white-label plan for agencies at $199. ReviewTrackers is multi-location brands or agencies that mainly need wide-coverage review monitoring and feedback analytics across 10+ locations and can commit to an annual per-location contract.
As of October 2026, ReviewTrackers's starting price is $89 per location per month, paid annually (shown when the pricing-page slider is set to 1 location). Per location per month, paid annually; price scales down with location count (slider 0 to 500+); custom quotes above that. See the source link at the bottom of this page.
Yes. Reviewshake imports your existing reviews directly from Google, Facebook and the other sites, so nothing is lost when you leave. Customer contacts come in by CSV, Zapier or Square. Most businesses are set up in an afternoon, and the first 14 days are free.
Reviewshake's Agency plan runs on your domain with your logo, sender email addresses, branded client dashboards and scheduled reports, from $199 per month with seats from $8. ReviewTrackers: Yes. White label is a paid add-on.
ReviewTrackers is a trademark of its owner, and this page is not affiliated with or endorsed by ReviewTrackers. Information was gathered from public sources in October 2026. Spotted an error? Tell us and we will fix it.
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14 days free · No credit card required