Compare · SoTellUs
SoTellUs is a review and referral platform whose signature feature is capturing video (as well as audio and written) reviews from customers on their phones, then auto-sharing them to the business website, social channels and Google. It also offers automated SMS/email review invites, review monitoring across 100+ platforms, AI-generated replies, referral and lead-generation tools, and a bundled CRM/lead-automation product (SoTellUs Connect). Here is how the two compare on price, features and who each is built for, with SoTellUs's details taken from its own website in October 2026.
14 days free · No credit card · No contract
Pick Reviewshake if
You want every review site in one inbox with the reply drafted, requests that run on their own, and a price you can see. Especially if you are an agency that needs white label without an enterprise contract.
Pick SoTellUs if
A small US service business (medspa, dental, home services, real estate) that specifically wants video testimonials and a bundled referral/lead-follow-up system and is comfortable getting a custom quote rather than self-serve pricing.
Side by side
| Reviewshakefrom $29 per month | SoTellUsNot public | |
|---|---|---|
| Pricing | ||
| Starting price | $29 per month, 14-day free trial | Not public |
| Pricing model | Per location: Starter $29, Growth $59, Ultimate $99, extra locations $30. Agency $199 for 25 locations, seats from $8 | Not public |
| Contract | Month to month, cancel any time. 20% off annual | Not public |
| Free trial | 14 days, no credit card | Not stated on the vendor site. |
| Setup fee | None | Not public |
| Reviews | ||
| Review monitoring | Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Full history imported, email alerts for new and negative reviews, daily, weekly or monthly summaries, custom sources for anything else | Yes. 'Monitor and manage reviews across all major platforms from a single. |
| Email review requests | All plans, 250 to 30,000 a month. Drip campaigns with delays, reminders and throttling, sent in the customer's timezone from your own domain. Customers added by CSV, Zapier, API, one at a time or an opt-in page | Yes. 'Send SMS, email, and app-based requests to get reviews instantly'. |
| SMS review requests | Growth and up, US and selected countries. Templates, reminders and A/B tests, dedicated number on request | Yes. SMS plus in-person capture via the mobile app. |
| AI reply drafts | All plans. Tone settings, approval workflow or auto-reply with timing control, plus AI review summaries | Yes. 'Your Sotellus AI automatically replies to your reviews'; AI-powered templates with the option to auto-reply to all reviews. |
| Reply from the dashboard | Google and Facebook posted directly. One-click redirect to every other site with the AI draft ready to paste | Reply tooling is described ('AI-powered templates', 'Response tracking'); a manual reply-from-dashboard flow is not explicitly described. |
| Website widgets | Growth and up. Review stream and widgets for your site, plus a Review Us page with a private-feedback funnel | Yes. 'Showcase your best reviews directly on your website' via a website widget. |
| Social sharing | Google, X and Facebook | Yes. 'Share your reviews to Facebook, Instagram, Google My Business and more'; video reviews shared 'with one click'. |
| Insights and scale | ||
| Reporting | All plans. Rating by site, funnel, sentiment and trend reports, scheduled daily, weekly or monthly. Branded per client and location on Agency | Yes. 'Track your review performance with detailed analytics and insights', performance metrics and response tracking. |
| Competitor tracking | Ultimate and up. Competitors' review sources tracked in their own dashboard | Not mentioned on the vendor site. |
| Sentiment analysis | All plans. Positive, neutral and negative scoring with trends by source and location, and topic word clouds | Analytics are said to help 'understand customer sentiment'; not described as a standalone sentiment-analysis feature. |
| White label | Agency plan, $199. Your domain, logo, sender emails, branded dashboards, widget URLs and API endpoints, plus a white-label Zapier app. Set up in about 15 minutes | Not mentioned on the vendor site. |
| API | Ultimate and up, with public docs. Endpoints carry your domain on Agency | Not mentioned on the vendor site. |
| Integrations | CSV, Zapier (1,000+ apps, white-label version for agencies), Square, Sikka, Slack, webhooks, API | 'We integrate with over 3000+ apps' (via Zapier), Click Funnels, Send Jim, QuickBooks Online, Jobber, Salesforce, Housecall Pro. |
| Other products | Two-way SMS customer chat, video reviews, Review Us landing page, custom sources | Video reviews (core differentiator), SoTellUs Connect lead automation / CRM (business phone, SMS, pipeline, unified inbox), Referral program. |
SoTellUs details from https://sotellus.com/pricing/ and public listings, October 2026. Plans change; check the vendor for current terms.
Why switch
You can see the price. SoTellUs does not publish its pricing; you talk to sales first. Reviewshake starts at $29 per month, listed on the pricing page, and agencies start at $199 with seats from $8.
White label on a published plan. Reviewshake runs on your own domain with your logo, sender emails and branded client dashboards from $199 per month. SoTellUs does not describe white label on its public pages.
You only pay for reviews. SoTellUs also sells video reviews, soTellUs Connect lead automation / CRM and referral program. If reviews are the job, Reviewshake covers it without the rest of the bundle.
What Reviewshake users say on G2
“Bang for buck the Reviewshake is the best and most reliable Review management platform in the market.” Felix B., Director EMEA Demand
“We found it had all the functionality of pretty much all the other review platforms available without the huge price tag.” Verified user, Marketing and Advertising
Where SoTellUs is strong
What users say about SoTellUs
Public ratings, October 2026: Capterra 4.7 out of 5 (73 reviews)
Questions
Yes. Both monitor reviews, request new ones and help you reply. Reviewshake starts at $29 per month with no contract, covers Google, Facebook and 100+ other sites, and offers a white-label plan for agencies at $199. SoTellUs is a small US service business (medspa, dental, home services, real estate) that specifically wants video testimonials and a bundled referral/lead-follow-up system and is comfortable getting a custom quote rather than self-serve pricing.
As of October 2026, SoTellUs's starting price is Not public. Not public ('Get Custom SoTellUs Pricing for Your Business Needs'; 'Fill out the form to see a demo and pricing'). Pricing is not published; you need to contact sales.
Yes. Reviewshake imports your existing reviews directly from Google, Facebook and the other sites, so nothing is lost when you leave. Customer contacts come in by CSV, Zapier or Square. Most businesses are set up in an afternoon, and the first 14 days are free.
Reviewshake's Agency plan runs on your domain with your logo, sender email addresses, branded client dashboards and scheduled reports, from $199 per month with seats from $8. SoTellUs does not describe white label on its public pages.
SoTellUs is a trademark of its owner, and this page is not affiliated with or endorsed by SoTellUs. Information was gathered from public sources in October 2026. Spotted an error? Tell us and we will fix it.
Connect a Google Business Profile and see its reviews in one place today. Add clients under your own brand whenever you are ready.
14 days free · No credit card required