Compare · Yext
Yext is a publicly traded enterprise platform for managing a brand's business information across search engines, maps, directories and AI assistants, with Reviews as one module alongside Listings, Pages, Search, Social, Scout (visibility intelligence) and the Knowledge Graph. Its Reviews product monitors reviews from 80+ sites in one dashboard, sends review requests by email, text or QR code, and offers AI-generated responses and sentiment analysis. Here is how the two compare on price, features and who each is built for, with Yext's details taken from its own website in October 2026.
14 days free · No credit card · No contract
Pick Reviewshake if
You want every review site in one inbox with the reply drafted, requests that run on their own, and a price you can see. Especially if you are an agency that needs white label without an enterprise contract.
Pick Yext if
Large multi-location enterprises that need listings, reviews, pages and AI-search visibility governed from a single knowledge graph with APIs, and can commit to an annual enterprise contract.
Side by side
| Reviewshakefrom $29 per month | YextNot public | |
|---|---|---|
| Pricing | ||
| Starting price | $29 per month, 14-day free trial | Not public |
| Pricing model | Per location: Starter $29, Growth $59, Ultimate $99, extra locations $30. Agency $199 for 25 locations, seats from $8 | Solution packages priced on location count (or provider count), typically billed annually; volume and multi-year discounts. |
| Contract | Month to month, cancel any time. 20% off annual | Annual commitment typical; multi-year commitments earn better rates. |
| Free trial | 14 days, no credit card | No standard free trial |
| Setup fee | None | Not public |
| Reviews | ||
| Review monitoring | Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Full history imported, email alerts for new and negative reviews, daily, weekly or monthly summaries, custom sources for anything else | Yes. "Track reviews from Google, Facebook, and 80+ industry sites in one dashboard" via direct integrations with the Yext Publisher Network. |
| Email review requests | All plans, 250 to 30,000 a month. Drip campaigns with delays, reminders and throttling, sent in the customer's timezone from your own domain. Customers added by CSV, Zapier, API, one at a time or an opt-in page | Yes. "Automatically trigger review requests through email, text, or QR code". |
| SMS review requests | Growth and up, US and selected countries. Templates, reminders and A/B tests, dedicated number on request | Yes |
| AI reply drafts | All plans. Tone settings, approval workflow or auto-reply with timing control, plus AI review summaries | Yes. AI-powered templates and rules; "Send AI-generated, on-brand responses automatically"; "AI drafts. |
| Reply from the dashboard | Google and Facebook posted directly. One-click redirect to every other site with the AI draft ready to paste | Yes. Respond from the platform and from the Scout by Yext mobile app. |
| Website widgets | Growth and up. Review stream and widgets for your site, plus a Review Us page with a private-feedback funnel | Yes. "embedding reviews on your site". |
| Social sharing | Google, X and Facebook | Yes. "sharing to social in one click". |
| Insights and scale | ||
| Reporting | All plans. Rating by site, funnel, sentiment and trend reports, scheduled daily, weekly or monthly. Branded per client and location on Agency | Yes. "robust reporting and sentiment analysis capabilities"; rolled-up reviews score by location. |
| Competitor tracking | Ultimate and up. Competitors' review sources tracked in their own dashboard | Yes. Reviews score compared against nearby competitors; can auto-request more reviews when a location falls behind. |
| Sentiment analysis | All plans. Positive, neutral and negative scoring with trends by source and location, and topic word clouds | Yes. "AI sentiment analysis across every location". |
| White label | Agency plan, $199. Your domain, logo, sender emails, branded dashboards, widget URLs and API endpoints, plus a white-label Zapier app. Set up in about 15 minutes | Not mentioned on the vendor's site. |
| API | Ultimate and up, with public docs. Endpoints carry your domain on Agency | Yes. APIs, MCP and a developer platform; Live API is a paid add-on, Content Delivery API included. |
| Integrations | CSV, Zapier (1,000+ apps, white-label version for agencies), Square, Sikka, Slack, webhooks, API | Google Business Profile and Google Ads (star ratings in ads), Facebook, Apple, Bing, Yext Publisher Network. |
| Other products | Two-way SMS customer chat, video reviews, Review Us landing page, custom sources | Listings, Knowledge Graph (content management), Pages (local landing pages), Search (site search), Social, Scout. |
Yext details from https://www.yext.com/knowledge-center/yext-faq and public listings, October 2026. Plans change; check the vendor for current terms.
Why switch
You can see the price. Yext does not publish its pricing; you talk to sales first. Reviewshake starts at $29 per month, listed on the pricing page, and agencies start at $199 with seats from $8.
White label on a published plan. Reviewshake runs on your own domain with your logo, sender emails and branded client dashboards from $199 per month. Yext does not describe white label on its public pages.
No contract. Yext is sold on Annual commitment typical; multi-year commitments earn better rates. Reviewshake is month to month, cancel from the billing page, annual only if you want the 20% discount.
What Reviewshake users say on G2
“Bang for buck the Reviewshake is the best and most reliable Review management platform in the market.” Felix B., Director EMEA Demand
“We found it had all the functionality of pretty much all the other review platforms available without the huge price tag.” Verified user, Marketing and Advertising
Where Yext is strong
What users say about Yext
Public ratings, October 2026: G2 4.4 out of 5 (1,124 reviews) · Capterra 4.2 out of 5 (114 reviews)
Questions
Yes. Both monitor reviews, request new ones and help you reply. Reviewshake starts at $29 per month with no contract, covers Google, Facebook and 100+ other sites, and offers a white-label plan for agencies at $199. Yext is large multi-location enterprises that need listings, reviews, pages and AI-search visibility governed from a single knowledge graph with APIs, and can commit to an annual enterprise contract.
As of October 2026, Yext's starting price is Not public. Solution packages priced on location count (or provider count), typically billed annually; volume and multi-year discounts. Pricing is not published; you need to contact sales.
Yes. Reviewshake imports your existing reviews directly from Google, Facebook and the other sites, so nothing is lost when you leave. Customer contacts come in by CSV, Zapier or Square. Most businesses are set up in an afternoon, and the first 14 days are free.
Reviewshake's Agency plan runs on your domain with your logo, sender email addresses, branded client dashboards and scheduled reports, from $199 per month with seats from $8. Yext does not describe white label on its public pages.
Yext is a trademark of its owner, and this page is not affiliated with or endorsed by Yext. Information was gathered from public sources in October 2026. Spotted an error? Tell us and we will fix it.
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