AlternativeTo review management · Tech & B2B

How to get AlternativeTo reviews and respond to them

AlternativeTo is a community-maintained directory where people look up a software product and see which alternatives other users recommend, with likes and comments on each listing. For B2B software and service companies, it is where buyers land when they are already thinking about leaving a competitor, or leaving you.

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Inbox · Ledgerly4.6 ★ · 127 reviews
Replying to Maria K. on Google ✦ AI draft
Post to GoogleEdit

Collect, reply and get new reviews on 100+ sites

Why AlternativeTo reviews matter for B2B software and service companies

Someone on AlternativeTo has typed a competitor's name and is scanning the list for a replacement, so a well-kept listing puts you in front of a buyer at the exact moment of switching. If your listing is missing, outdated, or carries a stale comment about a bug you fixed long ago, that buyer picks from the apps listed above you.

Monitor

Every AlternativeTo review in one inbox

Paste the public URL of your AlternativeTo profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

Reply

AI-drafted replies in your tone

AlternativeTo does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact AlternativeTo page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to AlternativeTo reviews

Comments on AlternativeTo come from technically literate users who compare products in detail, so answer like an engineer or product manager rather than a marketer. Correct outdated claims with specifics, point to the release note or help page, and leave the sales pitch out.

  • Reply to every review, positive ones included; readers notice the pattern, not the single reply.
  • Use the reviewer's name and one specific detail so it cannot read as a template.
  • For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
  • Keep replies in one place so nobody on the team answers twice or misses one.

See how this fits the rest of the workflow for reputation management software.

Replying to a AlternativeTo review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on AlternativeTo to post

How to get more AlternativeTo reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to AlternativeTo first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days
0
requests sent
0
reviews posted
0
conversion
Dan Reyes added from SquaresquareTue 14:02
Request sentsmsThu 10:00
Opened · tapped 👍 Good experienceThu 10:14
Review posted on Google ★★★★★Thu 10:19
Reply drafted and postedThu 10:21

Show your AlternativeTo reviews where buyers are looking

Put the best AlternativeTo reviews on your website with a carousel, grid or badge, filtered to AlternativeTo or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

ledgerly.app
Accounting for small teams
reviewshake widget
4.6★★★★★from 127 reviews on Google and Facebook

See the AlternativeTo trend, not just the latest review

Rating trend, volume and sentiment by site and location, with AlternativeTo next to every other site you are listed on. A monthly report, white-labelled for agencies, and an email alert the moment a negative AlternativeTo review is imported.

Rating trend · Ledgerly12 months
5.04.54.0 4.6 now NovAprOct
Google
4.7 · 86
Facebook
4.5 · 24
Healthgrades
4.2 · 17

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.
Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.
Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.
Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About AlternativeTo reviews in Reviewshake

How does Reviewshake collect AlternativeTo reviews?

Paste the public URL of your AlternativeTo profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are AlternativeTo reviews imported?

New AlternativeTo reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to AlternativeTo reviews from Reviewshake?

AlternativeTo does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact AlternativeTo page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

Can I ask customers for AlternativeTo reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to AlternativeTo alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing AlternativeTo reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate AlternativeTo source per client location, with monthly reports under your brand.

How do I get my product listed on AlternativeTo?

AlternativeTo listings are submitted by the community, and anyone, including the vendor, can add an app or suggest changes to an existing one. Read the site's own submission guidelines first so the listing meets their criteria.

Can I control which products are listed as alternatives to mine?

No. The alternatives shown on your page come from community votes, not from the vendor. The practical lever is keeping your own listing accurate and engaging with the comments.