How to Get Flipkart Reviews and Respond to Them

Why Flipkart reviews matter for online sellers and brands

A Flipkart shopper reading reviews is deciding whether a product will match its listing, whether sizing or specifications are accurate, and whether the seller delivers on time across India. Reviews that mention fakes, damaged packaging or poor fit, left without any response or visible fix, confirm the shopper's doubt. Flipkart lists competing sellers on the same product, so that doubt simply moves the order elsewhere.

Monitor

Every Flipkart review in one inbox

Paste the public URL of your Flipkart profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

AI-drafted replies in your tone

Flipkart does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact Flipkart page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to Flipkart reviews

Check what reply options Flipkart currently offers sellers in your category, and where none exists, treat each review as a prompt to fix the listing, packaging or dispatch and resolve the order through seller support. Where you can reply, address the exact complaint in plain English and skip promotional language, which Flipkart shoppers read as evasion.

Reply to every review, positive ones included; readers notice the pattern, not the single reply.
Use the reviewer's name and one specific detail so it cannot read as a template.
For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
Keep replies in one place so nobody on the team answers twice or misses one.

Replying to a Flipkart review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on Flipkart to post

How to get more Flipkart reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to Flipkart first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days

requests sent

reviews posted

conversion

Dan Reyes added from SquaresquareTue 14:02

Request sentsmsThu 10:00

Opened · tapped 👍 Good experienceThu 10:14

Review posted on Google ★★★★★Thu 10:19

Reply drafted and postedThu 10:21

Show your Flipkart reviews where buyers are looking

Put the best Flipkart reviews on your website with a carousel, grid or badge, filtered to Flipkart or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

northwindgoods.com

Northwind Goods

Small-batch homeware

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About Flipkart reviews in Reviewshake

How does Reviewshake collect Flipkart reviews?

Paste the public URL of your Flipkart profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are Flipkart reviews imported?

New Flipkart reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to Flipkart reviews from Reviewshake?

Can I ask customers for Flipkart reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to Flipkart alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing Flipkart reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate Flipkart source per client location, with monthly reports under your brand.

What does the certified buyer tag mean on a Flipkart review?

It marks reviews from customers who bought the product on Flipkart, and shoppers tend to give those reviews more weight than untagged ones.

Are Flipkart reviews about the product or the seller?

Mostly the product, since reviews sit on the product page shared by every seller offering it. Reviewers often mention delivery and packaging, though, and those comments point back to the seller.

How to get Flipkart reviews and respond to them