GreatSchools review management · Education & Community

How to get GreatSchools reviews and respond to them

GreatSchools is a nonprofit site that publishes ratings and parent reviews for public and private schools, and its school ratings appear on many real estate listings. For schools, those reviews are read by families choosing where to enroll and where to buy or rent a home.

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Inbox · Bright Start Academy4.6 ★ · 127 reviews
Replying to Maria K. on Google ✦ AI draft
Post to GoogleEdit

Collect, reply and get new reviews on 100+ sites

Why GreatSchools reviews matter for schools, studios and community organisations

Parents on GreatSchools are deciding whether to tour a school, apply or move into its attendance area, and the reviews describe the parts a rating cannot, such as communication, teacher support and how concerns are handled. Because the ratings surface on home listings, they reach families who have not yet looked the school up directly. A profile with only old or unanswered reviews leaves those families with an incomplete picture.

Monitor

Every GreatSchools review in one inbox

Paste the public URL of your GreatSchools profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

Reply

AI-drafted replies in your tone

GreatSchools does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact GreatSchools page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to GreatSchools reviews

Reviews on GreatSchools come from parents, students and staff, so any response should sound like it comes from school leadership and respect student privacy. If you can respond on the profile, thank the reviewer, address the concern in general terms and invite a conversation with the office.

  • Reply to every review, positive ones included; readers notice the pattern, not the single reply.
  • Use the reviewer's name and one specific detail so it cannot read as a template.
  • For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
  • Keep replies in one place so nobody on the team answers twice or misses one.

Replying to a GreatSchools review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on GreatSchools to post

How to get more GreatSchools reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to GreatSchools first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days
0
requests sent
0
reviews posted
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conversion
Dan Reyes added from SquaresquareTue 14:02
Request sentsmsThu 10:00
Opened · tapped 👍 Good experienceThu 10:14
Review posted on Google ★★★★★Thu 10:19
Reply drafted and postedThu 10:21

Show your GreatSchools reviews where buyers are looking

Put the best GreatSchools reviews on your website with a carousel, grid or badge, filtered to GreatSchools or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

brightstart.edu
Pre-K to grade 8
reviewshake widget
4.6★★★★★from 127 reviews on Google and Facebook

See the GreatSchools trend, not just the latest review

Rating trend, volume and sentiment by site and location, with GreatSchools next to every other site you are listed on. A monthly report, white-labelled for agencies, and an email alert the moment a negative GreatSchools review is imported.

Rating trend · Bright Start Academy12 months
5.04.54.0 4.6 now NovAprOct
Google
4.7 · 86
Facebook
4.5 · 24
Healthgrades
4.2 · 17

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.
Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.
Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.
Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About GreatSchools reviews in Reviewshake

How does Reviewshake collect GreatSchools reviews?

Paste the public URL of your GreatSchools profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are GreatSchools reviews imported?

New GreatSchools reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to GreatSchools reviews from Reviewshake?

GreatSchools does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact GreatSchools page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

Can I ask customers for GreatSchools reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to GreatSchools alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing GreatSchools reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate GreatSchools source per client location, with monthly reports under your brand.

Can a school respond to reviews on GreatSchools?

School leaders can claim their school's profile on GreatSchools to update information. Check the claimed profile to see what response options are currently offered for reviews.

Who writes GreatSchools reviews?

Reviews are submitted by parents, students, teachers and community members, and the site asks reviewers to state their relationship to the school.