HomeAdvisor review management · Home & Services

How to get HomeAdvisor reviews and respond to them

HomeAdvisor connects homeowners who need a project done with local pros who pay for those leads, and reviews from completed jobs are what homeowners use to pick between the pros they are matched with. For a contractor, the HomeAdvisor review score follows every lead the platform sends.

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Inbox · Rivera Home Services4.6 ★ · 127 reviews
Replying to Maria K. on Google ✦ AI draft
Post to GoogleEdit

Collect, reply and get new reviews on 100+ sites

Why HomeAdvisor reviews matter for home-services businesses and property managers

A homeowner on HomeAdvisor has usually already described their project and is looking at a short list of matched pros, so reviews are what separates one from the next. They want to know whether the pro showed up on time, stuck to the quote and finished cleanly. If you are paying for HomeAdvisor leads, an unanswered negative review lowers the return on every one of them.

Monitor

Every HomeAdvisor review in one inbox

Paste the public URL of your HomeAdvisor profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

Reply

AI-drafted replies in your tone

HomeAdvisor does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact HomeAdvisor page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to HomeAdvisor reviews

HomeAdvisor reviews are tied to specific projects, so reply by confirming the job and the outcome rather than arguing about details. Homeowners reading replies want reassurance that you are easy to work with if something changes mid-project.

  • Reply to every review, positive ones included; readers notice the pattern, not the single reply.
  • Use the reviewer's name and one specific detail so it cannot read as a template.
  • For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
  • Keep replies in one place so nobody on the team answers twice or misses one.

See how this fits the rest of the workflow for getting more reviews.

Replying to a HomeAdvisor review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on HomeAdvisor to post

How to get more HomeAdvisor reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to HomeAdvisor first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days
0
requests sent
0
reviews posted
0
conversion
Dan Reyes added from SquaresquareTue 14:02
Request sentsmsThu 10:00
Opened · tapped 👍 Good experienceThu 10:14
Review posted on Google ★★★★★Thu 10:19
Reply drafted and postedThu 10:21

Show your HomeAdvisor reviews where buyers are looking

Put the best HomeAdvisor reviews on your website with a carousel, grid or badge, filtered to HomeAdvisor or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

riverahome.com
Plumbing and HVAC, 24h quotes
reviewshake widget
4.6★★★★★from 127 reviews on Google and Facebook

See the HomeAdvisor trend, not just the latest review

Rating trend, volume and sentiment by site and location, with HomeAdvisor next to every other site you are listed on. A monthly report, white-labelled for agencies, and an email alert the moment a negative HomeAdvisor review is imported.

Rating trend · Rivera Home Services12 months
5.04.54.0 4.6 now NovAprOct
Google
4.7 · 86
Facebook
4.5 · 24
Healthgrades
4.2 · 17

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.
Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.
Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.
Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About HomeAdvisor reviews in Reviewshake

How does Reviewshake collect HomeAdvisor reviews?

Paste the public URL of your HomeAdvisor profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are HomeAdvisor reviews imported?

New HomeAdvisor reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to HomeAdvisor reviews from Reviewshake?

HomeAdvisor does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact HomeAdvisor page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

Can I ask customers for HomeAdvisor reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to HomeAdvisor alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing HomeAdvisor reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate HomeAdvisor source per client location, with monthly reports under your brand.

Can I respond to HomeAdvisor reviews as a pro?

Yes. Pros can post a public response to reviews from their HomeAdvisor account, and the response is shown with the review on the profile.

Where do HomeAdvisor reviews come from?

Reviews are generally written by homeowners who hired the pro, often after a project arranged through HomeAdvisor. You can also ask past customers to leave a review on your profile.