Indeed review management · Professional & Career

How to get Indeed reviews and respond to them

Indeed is where job seekers research an employer before they apply, reading reviews written by current and former staff right next to the company's open roles. For employers and recruiters, those reviews decide whether a strong candidate clicks apply or moves on to the next listing.

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Inbox · Northwind Digital4.6 ★ · 127 reviews
Replying to Maria K. on Google ✦ AI draft
Post to GoogleEdit

Collect, reply and get new reviews on 100+ sites

Why Indeed reviews matter for employers and recruiters

Candidates reading Indeed reviews are deciding whether to apply, whether to accept an offer, and what to expect from pay, management and day-to-day work. An employer page with unanswered complaints about leadership or scheduling signals that nobody is listening. The cost is applicants you never see, because they left before they ever reached your careers page.

Monitor

Every Indeed review in one inbox

Paste the public URL of your Indeed profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

Reply

AI-drafted replies in your tone

Indeed does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact Indeed page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to Indeed reviews

Reply as the employer, not as a defensive manager, and remember that prospective hires are the real audience rather than the former employee who posted. Acknowledge the specific concern, say what has changed or is changing, and invite current staff to raise issues directly.

  • Reply to every review, positive ones included; readers notice the pattern, not the single reply.
  • Use the reviewer's name and one specific detail so it cannot read as a template.
  • For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
  • Keep replies in one place so nobody on the team answers twice or misses one.

Replying to a Indeed review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on Indeed to post

How to get more Indeed reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to Indeed first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days
0
requests sent
0
reviews posted
0
conversion
Dan Reyes added from SquaresquareTue 14:02
Request sentsmsThu 10:00
Opened · tapped 👍 Good experienceThu 10:14
Review posted on Google ★★★★★Thu 10:19
Reply drafted and postedThu 10:21

Show your Indeed reviews where buyers are looking

Put the best Indeed reviews on your website with a carousel, grid or badge, filtered to Indeed or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

northwinddigital.com
A 40-person agency
reviewshake widget
4.6★★★★★from 127 reviews on Google and Facebook

See the Indeed trend, not just the latest review

Rating trend, volume and sentiment by site and location, with Indeed next to every other site you are listed on. A monthly report, white-labelled for agencies, and an email alert the moment a negative Indeed review is imported.

Rating trend · Northwind Digital12 months
5.04.54.0 4.6 now NovAprOct
Google
4.7 · 86
Facebook
4.5 · 24
Healthgrades
4.2 · 17

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.
Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.
Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.
Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About Indeed reviews in Reviewshake

How does Reviewshake collect Indeed reviews?

Paste the public URL of your Indeed profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are Indeed reviews imported?

New Indeed reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to Indeed reviews from Reviewshake?

Indeed does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact Indeed page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

Can I ask customers for Indeed reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to Indeed alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing Indeed reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate Indeed source per client location, with monthly reports under your brand.

Can I respond to reviews on Indeed as an employer?

Yes. Once you have claimed your company page through an Indeed employer account, you can post a public response under individual reviews. Indeed's employer help center explains the current steps.

Should I reply to a review from an employee who was let go?

Reply calmly and briefly, without discussing the person's employment details. Candidates reading the thread are judging your professionalism, so keep the response about the workplace, not the individual.