Lawyers.com review management · Legal & Financial

How to get Lawyers.com reviews and respond to them

Lawyers.com is a consumer-facing lawyer directory from the same network as Martindale, where people search for an attorney by legal issue and city and compare profiles with client reviews and peer ratings. For law firms, a Lawyers.com profile is often seen by prospective clients who have never heard of the firm before.

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Inbox · Hartwell & Associates4.6 ★ · 127 reviews
Replying to Maria K. on Google ✦ AI draft
Post to GoogleEdit

Collect, reply and get new reviews on 100+ sites

Why Lawyers.com reviews matter for law firms and financial advisers

Visitors reading reviews on Lawyers.com are comparing attorneys they found through a search for a legal problem, not through a referral, so the profile has to do the work a personal recommendation would normally do. They look at client reviews to judge responsiveness and whether the lawyer explained the process. An unanswered negative review on Lawyers.com can be the deciding factor between two otherwise similar firms in the same listing.

Monitor

Every Lawyers.com review in one inbox

Paste the public URL of your Lawyers.com profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

Reply

AI-drafted replies in your tone

Lawyers.com does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact Lawyers.com page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to Lawyers.com reviews

When replying on Lawyers.com, remember the reader is a stranger evaluating the firm, and that bar rules on confidentiality still apply to anything you write publicly. Acknowledge the concern, avoid confirming any client relationship or case detail, and offer a direct way to reach the office.

  • Reply to every review, positive ones included; readers notice the pattern, not the single reply.
  • Use the reviewer's name and one specific detail so it cannot read as a template.
  • For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
  • Keep replies in one place so nobody on the team answers twice or misses one.

See how this fits the rest of the workflow for law firms.

Replying to a Lawyers.com review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on Lawyers.com to post

How to get more Lawyers.com reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to Lawyers.com first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days
0
requests sent
0
reviews posted
0
conversion
Dan Reyes added from SquaresquareTue 14:02
Request sentsmsThu 10:00
Opened · tapped 👍 Good experienceThu 10:14
Review posted on Google ★★★★★Thu 10:19
Reply drafted and postedThu 10:21

Show your Lawyers.com reviews where buyers are looking

Put the best Lawyers.com reviews on your website with a carousel, grid or badge, filtered to Lawyers.com or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

hartwell-law.com
Family and property law
reviewshake widget
4.6★★★★★from 127 reviews on Google and Facebook

See the Lawyers.com trend, not just the latest review

Rating trend, volume and sentiment by site and location, with Lawyers.com next to every other site you are listed on. A monthly report, white-labelled for agencies, and an email alert the moment a negative Lawyers.com review is imported.

Rating trend · Hartwell & Associates12 months
5.04.54.0 4.6 now NovAprOct
Google
4.7 · 86
Facebook
4.5 · 24
Healthgrades
4.2 · 17

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.
Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.
Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.
Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About Lawyers.com reviews in Reviewshake

How does Reviewshake collect Lawyers.com reviews?

Paste the public URL of your Lawyers.com profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are Lawyers.com reviews imported?

New Lawyers.com reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to Lawyers.com reviews from Reviewshake?

Lawyers.com does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact Lawyers.com page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

Can I ask customers for Lawyers.com reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to Lawyers.com alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing Lawyers.com reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate Lawyers.com source per client location, with monthly reports under your brand.

Are Lawyers.com reviews the same as Martindale reviews?

Lawyers.com and Martindale are operated by the same network, and client reviews commonly appear on both sites. Check both profiles to confirm what is shown for your firm.

Can we respond to client reviews on Lawyers.com?

Attorneys who manage their profile through the Martindale network can typically respond to client reviews. Confirm the current steps in your profile management account.