Newegg review management · E-commerce & Marketplaces

How to get Newegg reviews and respond to them

Newegg is the online store where PC builders and electronics buyers shop for components, peripherals and tech, from Newegg itself and from marketplace sellers. Its reviews are written by people who know what a mislabeled SKU or a dead-on-arrival unit looks like, which makes them unusually influential for any brand or seller in the category.

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Inbox · Northwind Goods4.6 ★ · 127 reviews
Replying to Maria K. on Google ✦ AI draft
Post to GoogleEdit

Collect, reply and get new reviews on 100+ sites

Why Newegg reviews matter for online sellers and brands

A Newegg shopper reading reviews is checking compatibility, failure on arrival and how a return or RMA was handled, often before committing a whole build to that part. Reviews describing dead units or slow RMA responses, with no reply from the brand or seller, read as confirmation. Newegg buyers compare specifications closely, so when the parts look the same, the trust gap decides the sale.

Monitor

Every Newegg review in one inbox

Paste the public URL of your Newegg profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

Reply

AI-drafted replies in your tone

Newegg does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact Newegg page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to Newegg reviews

Newegg reviewers are technical, so a reply that restates a generic apology will be dismissed, while one that names the firmware version, the board revision or the RMA step taken will be respected. Answer the specific pros and cons the reviewer listed and point to the exact support channel for warranty claims.

  • Reply to every review, positive ones included; readers notice the pattern, not the single reply.
  • Use the reviewer's name and one specific detail so it cannot read as a template.
  • For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
  • Keep replies in one place so nobody on the team answers twice or misses one.

Replying to a Newegg review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on Newegg to post

How to get more Newegg reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to Newegg first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days
0
requests sent
0
reviews posted
0
conversion
Dan Reyes added from SquaresquareTue 14:02
Request sentsmsThu 10:00
Opened · tapped 👍 Good experienceThu 10:14
Review posted on Google ★★★★★Thu 10:19
Reply drafted and postedThu 10:21

Show your Newegg reviews where buyers are looking

Put the best Newegg reviews on your website with a carousel, grid or badge, filtered to Newegg or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

northwindgoods.com
Small-batch homeware
reviewshake widget
4.6★★★★★from 127 reviews on Google and Facebook

See the Newegg trend, not just the latest review

Rating trend, volume and sentiment by site and location, with Newegg next to every other site you are listed on. A monthly report, white-labelled for agencies, and an email alert the moment a negative Newegg review is imported.

Rating trend · Northwind Goods12 months
5.04.54.0 4.6 now NovAprOct
Google
4.7 · 86
Facebook
4.5 · 24
Healthgrades
4.2 · 17

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.
Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.
Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.
Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About Newegg reviews in Reviewshake

How does Reviewshake collect Newegg reviews?

Paste the public URL of your Newegg profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are Newegg reviews imported?

New Newegg reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to Newegg reviews from Reviewshake?

Newegg does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact Newegg page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

Can I ask customers for Newegg reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to Newegg alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing Newegg reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate Newegg source per client location, with monthly reports under your brand.

What is the egg rating on Newegg?

Newegg rates products in eggs rather than stars, and the average appears on the listing and while browsing a category, so it is the first signal a builder sees.

What does Verified Owner mean on a Newegg review?

It indicates the reviewer bought the product through Newegg, and builders tend to weight those reviews above unverified ones when judging reliability.