ProductReview.com.au review management · Apps & Software

How to get ProductReview.com.au reviews and respond to them

ProductReview.com.au is a widely used Australian consumer review site, where shoppers check products, apps and online services before they buy, and software companies with Australian customers get listed whether they ask to or not. Those reviews turn up when an Australian prospect searches your brand name alongside the word reviews, so they shape first impressions in that market.

Start free trialSee pricing →

14 days free · No credit card · From $29 a month

Inbox · Ledgerly4.6 ★ · 127 reviews
Replying to Maria K. on Google ✦ AI draft
Post to GoogleEdit

Collect, reply and get new reviews on 100+ sites

Why ProductReview.com.au reviews matter for software companies and app publishers

An Australian reading your ProductReview.com.au page is usually checking whether a company they have not dealt with before is trustworthy, whether billing and cancellation are straightforward, and whether support answers. Reviews there often show the reviewer's location and the outcome of a complaint, which makes them persuasive to the next reader. Ignoring the listing leaves those complaints as the last word on your business in a market where you may have no other local presence.

Monitor

Every ProductReview.com.au review in one inbox

Paste the public URL of your ProductReview.com.au profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

Reply

AI-drafted replies in your tone

ProductReview.com.au does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact ProductReview.com.au page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to ProductReview.com.au reviews

Replies on ProductReview.com.au are public and are read by Australian consumers who expect plain, direct language and a clear statement of what you will do about the problem. Reference Australian time zones and local support options where they exist, and never argue about whether the reviewer is a genuine customer in the reply itself.

  • Reply to every review, positive ones included; readers notice the pattern, not the single reply.
  • Use the reviewer's name and one specific detail so it cannot read as a template.
  • For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
  • Keep replies in one place so nobody on the team answers twice or misses one.

See how this fits the rest of the workflow for reputation management software.

Replying to a ProductReview.com.au review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on ProductReview.com.au to post

How to get more ProductReview.com.au reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to ProductReview.com.au first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days
0
requests sent
0
reviews posted
0
conversion
Dan Reyes added from SquaresquareTue 14:02
Request sentsmsThu 10:00
Opened · tapped 👍 Good experienceThu 10:14
Review posted on Google ★★★★★Thu 10:19
Reply drafted and postedThu 10:21

Show your ProductReview.com.au reviews where buyers are looking

Put the best ProductReview.com.au reviews on your website with a carousel, grid or badge, filtered to ProductReview.com.au or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

ledgerly.app
Accounting for small teams
reviewshake widget
4.6★★★★★from 127 reviews on Google and Facebook

See the ProductReview.com.au trend, not just the latest review

Rating trend, volume and sentiment by site and location, with ProductReview.com.au next to every other site you are listed on. A monthly report, white-labelled for agencies, and an email alert the moment a negative ProductReview.com.au review is imported.

Rating trend · Ledgerly12 months
5.04.54.0 4.6 now NovAprOct
Google
4.7 · 86
Facebook
4.5 · 24
Healthgrades
4.2 · 17

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.
Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.
Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.
Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About ProductReview.com.au reviews in Reviewshake

How does Reviewshake collect ProductReview.com.au reviews?

Paste the public URL of your ProductReview.com.au profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are ProductReview.com.au reviews imported?

New ProductReview.com.au reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to ProductReview.com.au reviews from Reviewshake?

ProductReview.com.au does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact ProductReview.com.au page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

Can I ask customers for ProductReview.com.au reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to ProductReview.com.au alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing ProductReview.com.au reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate ProductReview.com.au source per client location, with monthly reports under your brand.

We never created a ProductReview.com.au listing. Why is there one?

Listings are created when consumers review a business, so a page can exist before you know about it. You can claim the listing as the business owner to respond to reviews and keep the details current.

Can I remove a review on ProductReview.com.au that I think is unfair?

You can report a review to the site for assessment against its guidelines, but removal is the site's decision. A calm public reply is usually the faster way to limit the damage.