Target review management · E-commerce & Marketplaces

How to get Target reviews and respond to them

Target.com is where Target's guests buy everything from groceries to home goods, with products from Target's own brands, national brands and Target Plus marketplace partners. Guest reviews sit on every product page, so for a brand or marketplace partner they influence whether a shopper buys online, picks up in store or chooses the item next to it.

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Inbox · Northwind Goods4.6 ★ · 127 reviews
Replying to Maria K. on Google ✦ AI draft
Post to GoogleEdit

Collect, reply and get new reviews on 100+ sites

Why Target reviews matter for online sellers and brands

A Target shopper reading reviews is often deciding between a national brand and one of Target's own labels at a lower price, and reviews are where that comparison gets settled. A listing with unanswered complaints about quality, sizing or assembly loses ground to the alternative two taps away. Target guests also read reviews in the app while standing in a store, so the cost is not limited to online carts.

Monitor

Every Target review in one inbox

Paste the public URL of your Target profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

Reply

AI-drafted replies in your tone

Target does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact Target page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to Target reviews

Brand responses on Target.com, where available through the review platform your reviews flow through, are read by shoppers who may be comparing two options in a Target aisle. Keep the reply short, confirm what was fixed and point to your own support for replacements, since Target handles returns and the guest may not know who makes the item.

  • Reply to every review, positive ones included; readers notice the pattern, not the single reply.
  • Use the reviewer's name and one specific detail so it cannot read as a template.
  • For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
  • Keep replies in one place so nobody on the team answers twice or misses one.

Replying to a Target review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on Target to post

How to get more Target reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to Target first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days
0
requests sent
0
reviews posted
0
conversion
Dan Reyes added from SquaresquareTue 14:02
Request sentsmsThu 10:00
Opened · tapped 👍 Good experienceThu 10:14
Review posted on Google ★★★★★Thu 10:19
Reply drafted and postedThu 10:21

Show your Target reviews where buyers are looking

Put the best Target reviews on your website with a carousel, grid or badge, filtered to Target or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

northwindgoods.com
Small-batch homeware
reviewshake widget
4.6★★★★★from 127 reviews on Google and Facebook

See the Target trend, not just the latest review

Rating trend, volume and sentiment by site and location, with Target next to every other site you are listed on. A monthly report, white-labelled for agencies, and an email alert the moment a negative Target review is imported.

Rating trend · Northwind Goods12 months
5.04.54.0 4.6 now NovAprOct
Google
4.7 · 86
Facebook
4.5 · 24
Healthgrades
4.2 · 17

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.
Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.
Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.
Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About Target reviews in Reviewshake

How does Reviewshake collect Target reviews?

Paste the public URL of your Target profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are Target reviews imported?

New Target reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to Target reviews from Reviewshake?

Target does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact Target page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

Can I ask customers for Target reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to Target alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing Target reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate Target source per client location, with monthly reports under your brand.

Are Target reviews written by verified purchasers?

Target labels reviews from verified purchases and reviews that came through incentivized or sampling programs, so shoppers can see where each review came from.

Why does my product have reviews on Target.com that I did not collect there?

Target accepts syndicated reviews from brand websites and review networks, so reviews collected elsewhere can appear on your Target listing if your brand participates in syndication.