How to Get The Knot Reviews and Respond to Them

Why The Knot reviews matter for wedding and event businesses

Couples on The Knot are choosing between a handful of vendors for a single date that cannot be redone, often with a partner, parents and a budget in the room. A storefront with a thin set of reviews, or a negative review with no response, gives the couple a reason to shortlist someone else before they ever send an inquiry.

Monitor

Every The Knot review in one inbox

Paste the public URL of your The Knot profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

AI-drafted replies in your tone

The Knot does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact The Knot page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to The Knot reviews

Replies on The Knot are read by couples months or years after they are written, so write for them rather than for the reviewer. Thank the couple, mention one specific detail of their day, and for a complaint, explain what you changed without relitigating the wedding.

Reply to every review, positive ones included; readers notice the pattern, not the single reply.
Use the reviewer's name and one specific detail so it cannot read as a template.
For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
Keep replies in one place so nobody on the team answers twice or misses one.

Replying to a The Knot review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on The Knot to post

How to get more The Knot reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to The Knot first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days

requests sent

reviews posted

conversion

Dan Reyes added from SquaresquareTue 14:02

Request sentsmsThu 10:00

Opened · tapped 👍 Good experienceThu 10:14

Review posted on Google ★★★★★Thu 10:19

Reply drafted and postedThu 10:21

Show your The Knot reviews where buyers are looking

Put the best The Knot reviews on your website with a carousel, grid or badge, filtered to The Knot or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

willowlaneevents.com

Willow Lane Events

Weddings and private events

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About The Knot reviews in Reviewshake

How does Reviewshake collect The Knot reviews?

Paste the public URL of your The Knot profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are The Knot reviews imported?

New The Knot reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to The Knot reviews from Reviewshake?

Can I ask customers for The Knot reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to The Knot alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing The Knot reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate The Knot source per client location, with monthly reports under your brand.

How do I get more reviews on The Knot?

Ask soon after the wedding, while the couple is still sharing photos and feeling grateful. A direct link to your Knot storefront in a follow-up email or text makes it easy for them to act.

Can I respond to a review on The Knot?

Yes, vendors can post a public response to reviews from their storefront account. The reply appears beneath the review for every couple who views your profile.

How to get The Knot reviews and respond to them