WeddingWire review management · Events & Lifestyle

How to get WeddingWire reviews and respond to them

WeddingWire is a wedding vendor marketplace where couples compare venues, caterers, DJs, photographers and planners by location, price range and reviews from past clients. For wedding and event businesses, a WeddingWire storefront is often the first place a couple forms an opinion about you.

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Inbox · Willow Lane Events4.6 ★ · 127 reviews
Replying to Maria K. on Google ✦ AI draft
Post to GoogleEdit

Collect, reply and get new reviews on 100+ sites

Why WeddingWire reviews matter for wedding and event businesses

A couple on WeddingWire is usually building a shortlist, reading your reviews side by side with your competitors' before sending a single inquiry. If your storefront has few recent reviews, or a complaint about communication sits unanswered, the inquiry goes to the vendor next to you who looks responsive and busy.

Monitor

Every WeddingWire review in one inbox

Paste the public URL of your WeddingWire profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

Reply

AI-drafted replies in your tone

WeddingWire does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact WeddingWire page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

How to respond to WeddingWire reviews

On WeddingWire, replies are read by couples who are nervous about trusting a stranger with their wedding, so warmth and specifics matter more than polish. Thank the couple for a detail they mentioned, and if something went wrong, state plainly what you have changed since.

  • Reply to every review, positive ones included; readers notice the pattern, not the single reply.
  • Use the reviewer's name and one specific detail so it cannot read as a template.
  • For negative reviews: acknowledge, state the fix, take it offline. No arguing in public.
  • Keep replies in one place so nobody on the team answers twice or misses one.

Replying to a WeddingWire review · AI draft

Thank you for taking the time to write this. We're glad the visit went well and we've passed your note on to the team. We'd love to see you again.

Edit · Open on WeddingWire to post

How to get more WeddingWire reviews

Ask every customer after the visit, by email or SMS, with one reminder. The request links to a review landing page that can send people to WeddingWire first, and a QR code covers the customers who never open email. Customers come in from a CSV, Zapier or the API, so nobody has to remember to ask.

Campaign · After visitLast 30 days
0
requests sent
0
reviews posted
0
conversion
Dan Reyes added from SquaresquareTue 14:02
Request sentsmsThu 10:00
Opened · tapped 👍 Good experienceThu 10:14
Review posted on Google ★★★★★Thu 10:19
Reply drafted and postedThu 10:21

Show your WeddingWire reviews where buyers are looking

Put the best WeddingWire reviews on your website with a carousel, grid or badge, filtered to WeddingWire or mixed with Google and Facebook, with rich-snippet markup so stars can show in search results. Share the good ones to social in one click.

willowlaneevents.com
Weddings and private events
reviewshake widget
4.6★★★★★from 127 reviews on Google and Facebook

See the WeddingWire trend, not just the latest review

Rating trend, volume and sentiment by site and location, with WeddingWire next to every other site you are listed on. A monthly report, white-labelled for agencies, and an email alert the moment a negative WeddingWire review is imported.

Rating trend · Willow Lane Events12 months
5.04.54.0 4.6 now NovAprOct
Google
4.7 · 86
Facebook
4.5 · 24
Healthgrades
4.2 · 17

Reviews on G2

What customers say

“We can access all our customer feedback in one place, we can easily show off our good reviews on our website and across socials.”

Brad C.
Brad C.Director · 5/5 on G2

“ReviewShake's interface is clean and intuitive. I found it quite easy to set up a widget for my website and the reporting is clear.”

Armand G.
Armand G.Owner · 4.5/5 on G2

“A well-designed app that does what it is meant to do, increases quality reviews and reduces the negative ones. Easy to learn interface and it can be set up to work in the background.”

Jeffrey T.
Jeffrey T.Owner, Professional Photographer · 5/5 on G2

Questions

About WeddingWire reviews in Reviewshake

How does Reviewshake collect WeddingWire reviews?

Paste the public URL of your WeddingWire profile under Track Reviews, Review Sources. Reviewshake shows the URL format it expects, and syncing starts as soon as the source is saved.

How often are WeddingWire reviews imported?

New WeddingWire reviews are imported every 12 to 24 hours depending on the source, and you get an email alert for each new or negative one. Historical reviews are imported when you first connect the profile.

Can I reply to WeddingWire reviews from Reviewshake?

WeddingWire does not allow replies to be posted through third-party software, so Reviewshake drafts the reply with AI in your tone and gives you a one-click link to the exact WeddingWire page where it is posted. Copy, paste, done. The reply is still logged against the review in your inbox so nobody answers it twice.

Can I ask customers for WeddingWire reviews?

Yes. Review request campaigns by email and SMS send customers to a review landing page that can point to WeddingWire alongside Google and Facebook, so you decide which site gets asked for next. Requests go to every customer; no gating, no incentives.

Does this work for an agency managing WeddingWire reviews for many clients?

Yes. Agency plans are fully white-labelled: your domain, your logo, your sender email, and a separate WeddingWire source per client location, with monthly reports under your brand.

Are WeddingWire and The Knot the same thing?

They share a parent company but run as separate marketplaces with separate vendor storefronts. Check both profiles rather than assuming reviews on one appear on the other.

When is the best time to ask a couple for a WeddingWire review?

Shortly after the wedding, or after you deliver final photos, video or the last invoice, while the experience is fresh. Send a direct link to your WeddingWire storefront so the couple does not have to search for it.