Compare · REVIEWS.io
REVIEWS.io is a review collection and user-generated-content platform aimed at eCommerce brands. It automates product and company review requests by email and SMS, displays reviews through 15+ widgets, feeds Google Seller Ratings and rich snippets, and syndicates reviews to shopping channels. Here is how the two compare on price, features and who each is built for, with REVIEWS.io's details taken from its own website in October 2026.
14 days free · No credit card · No contract
Pick Reviewshake if
You want every review site in one inbox with the reply drafted, requests that run on their own, and a price you can see. Especially if you are an agency that needs white label without an enterprise contract.
Pick REVIEWS.io if
An online store that needs product reviews, UGC, Google Seller Ratings and shopping-channel syndication tied into Shopify or Klaviyo, rather than a local business managing reviews across Google and directory sites.
Side by side
| Reviewshakefrom $29 per month | REVIEWS.ioFree plan | |
|---|---|---|
| Pricing | ||
| Starting price | $29 per month, 14-day free trial | Free plan (25 review invites/mo) then $19/mo (Launch, 50 invites/mo) per the Shopify App Store listing. |
| Pricing model | Per location: Starter $29, Growth $59, Ultimate $99, extra locations $30. Agency $199 for 25 locations, seats from $8 | Per domain per month, tiered by monthly review invites. |
| Contract | Month to month, cancel any time. 20% off annual | Monthly (Shopify listing bills every 30 days); annual terms not verified. |
| Free trial | 14 days, no credit card | Free plan plus 14-day free trial on paid Shopify plans; Capterra lists free trial available. |
| Setup fee | None | None listed |
| Reviews | ||
| Review monitoring | Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Full history imported, email alerts for new and negative reviews, daily, weekly or monthly summaries, custom sources for anything else | Yes per Capterra feature list. |
| Email review requests | All plans, 250 to 30,000 a month. Drip campaigns with delays, reminders and throttling, sent in the customer's timezone from your own domain. Customers added by CSV, Zapier, API, one at a time or an opt-in page | Yes. Automated post-purchase email flows with follow-ups. |
| SMS review requests | Growth and up, US and selected countries. Templates, reminders and A/B tests, dedicated number on request | Yes. 'Collect reviews via email & SMS'. |
| AI reply drafts | All plans. Tone settings, approval workflow or auto-reply with timing control, plus AI review summaries | AI review summary and AI-powered insights listed; an AI reply assistant is not confirmed on a checked page. |
| Reply from the dashboard | Google and Facebook posted directly. One-click redirect to every other site with the AI draft ready to paste | Yes. Reviews and Q&A can be replied to from the dashboard and from integrated helpdesks such as Gorgias. |
| Website widgets | Growth and up. Review stream and widgets for your site, plus a Review Us page with a private-feedback funnel | Yes. 15+ customizable review and UGC widgets, Google rich snippets, Google Seller Ratings. |
| Social sharing | Google, X and Facebook | Yes. Social proof image widget and sharing to social media. |
| Insights and scale | ||
| Reporting | All plans. Rating by site, funnel, sentiment and trend reports, scheduled daily, weekly or monthly. Branded per client and location on Agency | Yes. Dashboard, customizable reports, real-time analytics. |
| Competitor tracking | Ultimate and up. Competitors' review sources tracked in their own dashboard | Not stated |
| Sentiment analysis | All plans. Positive, neutral and negative scoring with trends by source and location, and topic word clouds | Yes. Sentiment analysis and Attributes listed on G2 and Capterra. |
| White label | Agency plan, $199. Your domain, logo, sender emails, branded dashboards, widget URLs and API endpoints, plus a white-label Zapier app. Set up in about 15 minutes | Not stated on the vendor's site. |
| API | Ultimate and up, with public docs. Endpoints carry your domain on Agency | Yes. API listed on Capterra feature list. |
| Integrations | CSV, Zapier (1,000+ apps, white-label version for agencies), Square, Sikka, Slack, webhooks, API | Shopify, Shopify Plus, BigCommerce, Wix, Klaviyo, Shopify Flow, Gorgias, HubSpot, Salesforce Platform, Attentive, Bloomreach, Dotdigital, EKM. |
| Other products | Two-way SMS customer chat, video reviews, Review Us landing page, custom sources | UGC galleries (photo/video), surveys (post-purchase, NPS), Q&A / expert answers, attributes (first-party data), review syndication. |
REVIEWS.io details from https://apps.shopify.com/reviews-co-uk-product-and-merchant-review-collection (vendor pricing page https://www.reviews.io/pricing was offline during research) and public listings, October 2026. Plans change; check the vendor for current terms.
Why switch
Built to grow past one location. Reviewshake adds locations at $30 each, and the $199 Agency plan includes 25 locations with white-label branding for teams that manage many businesses.
White label on a published plan. Reviewshake runs on your own domain with your logo, sender emails and branded client dashboards from $199 per month. REVIEWS.io does not describe white label on its public pages.
You only pay for reviews. REVIEWS.io also sells UGC galleries, surveys and Q&A / expert answers. If reviews are the job, Reviewshake covers it without the rest of the bundle.
What Reviewshake users say on G2
“Bang for buck the Reviewshake is the best and most reliable Review management platform in the market.” Felix B., Director EMEA Demand
“We found it had all the functionality of pretty much all the other review platforms available without the huge price tag.” Verified user, Marketing and Advertising
Where REVIEWS.io is strong
What users say about REVIEWS.io
Public ratings, October 2026: Capterra 4.2 out of 5 (10 reviews)
Questions
Yes. Both monitor reviews, request new ones and help you reply. Reviewshake starts at $29 per month with no contract, covers Google, Facebook and 100+ other sites, and offers a white-label plan for agencies at $199. REVIEWS.io is an online store that needs product reviews, UGC, Google Seller Ratings and shopping-channel syndication tied into Shopify or Klaviyo, rather than a local business managing reviews across Google and directory sites.
As of October 2026, REVIEWS.io's starting price is Free plan (25 review invites/mo) then $19/mo (Launch, 50 invites/mo) per the Shopify App Store listing; G2 vendor-provided pricing lists Essentials at $29/mo (300 invites), Start-up $99/mo (1,500 invites), Grow $299/mo (5,000 invites); Capterra vendor-provided pricing lists Growth at $89/mo flat rate. Per domain per month, tiered by monthly review invites (a merchant review cited on search notes each top-level domain needs its own subscription. Not verified on a vendor page). See the source link at the bottom of this page.
Yes. Reviewshake imports your existing reviews directly from Google, Facebook and the other sites, so nothing is lost when you leave. Customer contacts come in by CSV, Zapier or Square. Most businesses are set up in an afternoon, and the first 14 days are free.
Reviewshake's Agency plan runs on your domain with your logo, sender email addresses, branded client dashboards and scheduled reports, from $199 per month with seats from $8. REVIEWS.io does not describe white label on its public pages.
REVIEWS.io is a trademark of its owner, and this page is not affiliated with or endorsed by REVIEWS.io. Information was gathered from public sources in October 2026. Spotted an error? Tell us and we will fix it.
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