Compare · SOCi
SOCi is an AI-powered local marketing platform for multi-location brands, packaged as "Genius Agents" for local search/listings, social, reputation and ads, plus local pages and surveys. The Genius Reputation Agent monitors reviews across Google, Facebook, Apple and other review sites, drafts or autonomously publishes brand-voice replies, and surfaces location-level sentiment. Here is how the two compare on price, features and who each is built for, with SOCi's details taken from its own website in October 2026.
14 days free · No credit card · No contract
Pick Reviewshake if
You want every review site in one inbox with the reply drafted, requests that run on their own, and a price you can see. Especially if you are an agency that needs white label without an enterprise contract.
Pick SOCi if
Enterprise and franchise brands with 50+ locations that want an AI agent to run local social, listings and review responses at scale under central brand governance, and have an enterprise budget for a quote-based contract.
Side by side
| Reviewshakefrom $29 per month | SOCiNot public | |
|---|---|---|
| Pricing | ||
| Starting price | $29 per month, 14-day free trial | Not public |
| Pricing model | Per location: Starter $29, Growth $59, Ultimate $99, extra locations $30. Agency $199 for 25 locations, seats from $8 | Custom quote based on number of locations and which Genius Agents/skills are deployed; no per-user, per-profile or per-listing fees. |
| Contract | Month to month, cancel any time. 20% off annual | Not public |
| Free trial | 14 days, no credit card | No |
| Setup fee | None | Not public |
| Reviews | ||
| Review monitoring | Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Full history imported, email alerts for new and negative reviews, daily, weekly or monthly summaries, custom sources for anything else | Yes. Genius Reputation Agent "tracks reviews across Google, Facebook, Apple, and more" into a single inbox with real-time monitoring. |
| Email review requests | All plans, 250 to 30,000 a month. Drip campaigns with delays, reminders and throttling, sent in the customer's timezone from your own domain. Customers added by CSV, Zapier, API, one at a time or an opt-in page | Partial/unclear |
| SMS review requests | Growth and up, US and selected countries. Templates, reminders and A/B tests, dedicated number on request | Not described on the vendor's site. |
| AI reply drafts | All plans. Tone settings, approval workflow or auto-reply with timing control, plus AI review summaries | Yes. Agent drafts and publishes replies in brand voice; approve individually or let it respond autonomously with exceptions routed to humans. |
| Reply from the dashboard | Google and Facebook posted directly. One-click redirect to every other site with the AI draft ready to paste | Yes. Single review inbox with drafts for approval. |
| Website widgets | Growth and up. Review stream and widgets for your site, plus a Review Us page with a private-feedback funnel | Not mentioned on the vendor's site. |
| Social sharing | Google, X and Facebook | Not explicitly described |
| Insights and scale | ||
| Reporting | All plans. Rating by site, funnel, sentiment and trend reports, scheduled daily, weekly or monthly. Branded per client and location on Agency | Yes. Real-time reporting by location and network, response rate and response time at multiple levels. |
| Competitor tracking | Ultimate and up. Competitors' review sources tracked in their own dashboard | Partial. Genius Local Search Agent includes competitor evaluation. |
| Sentiment analysis | All plans. Positive, neutral and negative scoring with trends by source and location, and topic word clouds | Yes. Voice of Customer groups feedback into opinion clusters and tracks sentiment shifts by location and region. |
| White label | Agency plan, $199. Your domain, logo, sender emails, branded dashboards, widget URLs and API endpoints, plus a white-label Zapier app. Set up in about 15 minutes | Not mentioned on the vendor's site. |
| API | Ultimate and up, with public docs. Endpoints carry your domain on Agency | Not described as a public API; integrations page says custom API connections are available through SOCi's team. |
| Integrations | CSV, Zapier (1,000+ apps, white-label version for agencies), Square, Sikka, Slack, webhooks, API | Google Business Profile, Facebook / Meta, Instagram, LinkedIn, TikTok, Apple Maps, Bing, Punchh, Yardi, RealPage, Salesforce, OpenAI, Canva. |
| Other products | Two-way SMS customer chat, video reviews, Review Us landing page, custom sources | Genius Local Search Agent (listings, local SEO, Google Posts), Local Pages, Genius Social Agent. |
SOCi details from https://www.soci.ai/pricing/ and public listings, October 2026. Plans change; check the vendor for current terms.
Why switch
You can see the price. SOCi does not publish its pricing; you talk to sales first. Reviewshake starts at $29 per month, listed on the pricing page, and agencies start at $199 with seats from $8.
White label on a published plan. Reviewshake runs on your own domain with your logo, sender emails and branded client dashboards from $199 per month. SOCi does not describe white label on its public pages.
You only pay for reviews. SOCi also sells genius Local Search Agent, local Pages and genius Social Agent. If reviews are the job, Reviewshake covers it without the rest of the bundle.
What Reviewshake users say on G2
“Bang for buck the Reviewshake is the best and most reliable Review management platform in the market.” Felix B., Director EMEA Demand
“We found it had all the functionality of pretty much all the other review platforms available without the huge price tag.” Verified user, Marketing and Advertising
Where SOCi is strong
What users say about SOCi
Public ratings, October 2026: Capterra 4.5 out of 5 (251 reviews)
Questions
Yes. Both monitor reviews, request new ones and help you reply. Reviewshake starts at $29 per month with no contract, covers Google, Facebook and 100+ other sites, and offers a white-label plan for agencies at $199. SOCi is enterprise and franchise brands with 50+ locations that want an AI agent to run local social, listings and review responses at scale under central brand governance, and have an enterprise budget for a quote-based contract.
As of October 2026, SOCi's starting price is Not public. Custom quote based on number of locations and which Genius Agents/skills are deployed; no per-user, per-profile or per-listing fees. Pricing is not published; you need to contact sales.
Yes. Reviewshake imports your existing reviews directly from Google, Facebook and the other sites, so nothing is lost when you leave. Customer contacts come in by CSV, Zapier or Square. Most businesses are set up in an afternoon, and the first 14 days are free.
Reviewshake's Agency plan runs on your domain with your logo, sender email addresses, branded client dashboards and scheduled reports, from $199 per month with seats from $8. SOCi does not describe white label on its public pages.
SOCi is a trademark of its owner, and this page is not affiliated with or endorsed by SOCi. Information was gathered from public sources in October 2026. Spotted an error? Tell us and we will fix it.
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