Pricing · SOCi
SOCi does not publish prices; it quotes each deal on the number of locations and which AI agents/skills you deploy, with no per-user or per-listing fees. It sells to multi-location brands, and the only hard number available is from a SOCi-commissioned Forrester study, which models $450,000 per year for a 1,000-location brand (about $37.50 per location per month).
Researched October 2026 from SOCi's website and public sources, each linked below. SOCi does not publish prices, so figures are estimates from buyer reports and listings, not official prices. We make Reviewshake, a competitor, so check with SOCi for a quote.
Estimate basis: Only data point is a 1,000-location enterprise composite; per-location rates for small counts are unsupported.
What people report paying
| Figure | Context | Source type | Source |
|---|---|---|---|
| $450,000 per year platform and services fee (about $37.50 per location per month) | Forrester TEI composite: 1,000 US locations, $1B store revenue; commissioned by SOCi (May 2025); Forrester risk-adjusted it up 15% to $517,500 | Third-party site, 2025-05 | tei.forrester.com |
| $20,000 implementation service fee | Same Forrester TEI composite (1,000 locations) | Third-party site, 2025-05 | tei.forrester.com |
Reported figures are what buyers, marketplaces or third parties have published. They vary by locations, modules and contract length.
Contract, fees and trial
What pushes the price up
Getting a better price
For comparison
From $29 per month for one location, extra locations $30 each, and the Agency plan at $199 for 25 locations with white label. Month to month, 14 days free, no credit card.
Questions
SOCi does not publish prices; it quotes each deal on the number of locations and which AI agents/skills you deploy, with no per-user or per-listing fees. It sells to multi-location brands, and the only hard number available is from a SOCi-commissioned Forrester study, which models $450,000 per year for a 1,000-location brand (about $37.50 per location per month).
No. SOCi quotes through sales. The figures on this page come from software marketplaces, buyer reports and other public sources, each linked, and should be read as estimates.
Term and renewal are set by the Order Form ('will renew in accordance with the terms set forth in the Order Form'); fees for the Subscription Term remain owed on termination; pricing not guaranteed beyond the current term; locations added mid-term billed at then-current fees, prorated. (Terms last updated Jul 12 2024.)
Reviewshake starts at $29 per month for one location, month to month, with extra locations at $30 and an Agency plan at $199 for 25 locations with white label. See all SOCi alternatives.
SOCi is a trademark of its owner, and this page is not affiliated with or endorsed by SOCi. Information gathered from public sources in October 2026. Spotted an error or have a newer quote? Tell us and we will update it.
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