Pricing · Swell (SwellCX)

Swell (SwellCX) pricing in 2026: what it really costs

Swell does not publish prices. Its pricing page says products are 'Priced per location' and can be bought individually or bundled, with discounts for multi-location practices and multi-product bundles. Its terms default to a 12-month contract that auto-renews for 12 months, with an automatic 5% price increase at each renewal.

Researched October 2026 from Swell (SwellCX)'s website and public sources, each linked below. Swell (SwellCX) does not publish prices, so figures are estimates from buyer reports and listings, not official prices. We make Reviewshake, a competitor, so check with Swell (SwellCX) for a quote.

Published pricing

No, sales quote

Contract

Terms (last updated October 19, 2026): initial term is the Order Form period or 12 months.

Estimate basis: No published or publicly reported dollar figures; pricing is quote-only.

Plans

Swell (SwellCX) plans and prices

PlanPriceBillingIncludesSource
Online Reputation Managementnot published per locationinvoiced monthly; 12-month term by defaultReview invites by text and email, review replies and monitoring, webchatswellcx.com
Patient Experience Insightsnot published per locationinvoiced monthly; 12-month term by defaultSurveys, NPS and feedback workflowsswellcx.com
Employee Experience Insightsnot published per locationinvoiced monthly; 12-month term by defaultEmployee NPS and surveysswellcx.com
Enterprise optionsnot published per locationinvoiced monthly; 12-month term by defaultAPI, enterprise portal and reporting, custom onboarding and integrationsswellcx.com

Contract, fees and trial

  • Contract: Terms (last updated October 19, 2026): initial term is the Order Form period or 12 months if none is stated; services 'automatically renew for successive twelve (12) month renewal terms'; written non-renewal notice at least 30 days before term end. No termination for convenience. Fees are non-refundable and invoiced monthly in advance. Prices 'automatically increase by five percent (5%)' at each renewal, and can rise more with 60 days' notice. Late fee is the greater of $30 or 2.5% per month. The support site also requires written cancellation 30 days before the end of the contracted term. (swellcx.com)
  • Setup and onboarding: No setup fee is listed; every option includes '30-minute setup & onboarding'. (swellcx.com)
  • Free trial: The pricing page does not mention a free trial; the site offers demos and a free consultation. (swellcx.com)

Add-ons

  • SMS overage: $0.06 per message over the monthly allowance (terms: 600 messages per active License, pooled, no rollover) (swellcx.com)
  • Additional licenses: billed at then-current rates (not published) (swellcx.com)

What pushes the price up

  • Number of locations ('Priced per location')
  • Which products are bought (reputation, patient experience, employee experience); bundles get multi-product discounts
  • Text message volume over the allowance ($0.06 per message)
  • Automatic 5% uplift at each annual renewal

Getting a better price

  • 'For multi-location practices and practices using multiple products, we do offer various discounts.' Products can be added later and still get multi-product discounts. (swellcx.com)
  • The Order Form controls fees, message allowances, overage rates and term length, so these can be negotiated per deal. (swellcx.com)

For comparison

Reviewshake's price is on the page

From $29 per month for one location, extra locations $30 each, and the Agency plan at $199 for 25 locations with white label. Month to month, 14 days free, no credit card.

Start free trialReviewshake vs Swell (SwellCX) →

Other options

Questions

Swell (SwellCX) pricing, answered

How much does Swell (SwellCX) cost?

Swell does not publish prices. Its pricing page says products are 'Priced per location' and can be bought individually or bundled, with discounts for multi-location practices and multi-product bundles. Its terms default to a 12-month contract that auto-renews for 12 months, with an automatic 5% price increase at each renewal.

Does Swell (SwellCX) publish its prices?

No. Swell (SwellCX) quotes through sales. The figures on this page come from software marketplaces, buyer reports and other public sources, each linked, and should be read as estimates.

Does Swell (SwellCX) require a contract?

Terms (last updated October 19, 2026): initial term is the Order Form period or 12 months if none is stated; services 'automatically renew for successive twelve (12) month renewal terms'; written non-renewal notice at least 30 days before term end. No termination for convenience. Fees are non-refundable and invoiced monthly in advance. Prices 'automatically increase by five percent (5%)' at each renewal, and can rise more with 60 days' notice. Late fee is the greater of $30 or 2.5% per month. The support site also requires written cancellation 30 days before the end of the contracted term.

What is a cheaper alternative to Swell (SwellCX)?

Reviewshake starts at $29 per month for one location, month to month, with extra locations at $30 and an Agency plan at $199 for 25 locations with white label. See all Swell (SwellCX) alternatives.

Swell (SwellCX) is a trademark of its owner, and this page is not affiliated with or endorsed by Swell (SwellCX). Information gathered from public sources in October 2026. Spotted an error or have a newer quote? Tell us and we will update it.

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