Compare · Swell (SwellCX) alternatives
Swell is a healthcare-only reputation and patient-experience platform that sends HIPAA-compliant review invites by text and email triggered from EHR/PMS systems, drafts AI replies, and runs post-visit patient surveys and employee pulse surveys. If you are weighing other options, here are seven worth a look for enterprise brands, with pricing, contracts and who each one suits.
We make Reviewshake, so we are not neutral, and it is listed first. Everything else comes from each vendor's own website and public listings, checked in October 2026. Plans change, so check with the vendor before you buy. Spotted an error? Tell us and we will fix it.
Why people look for alternatives
When to stay
Multi-location dental or medical groups that need HIPAA-compliant, EHR-triggered review invites plus patient and employee surveys with provider-level reporting, and can absorb undisclosed per-location pricing.
The shortlist
Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Email and SMS review requests, AI replies on every plan, widgets, and white label on the $199 Agency plan with 25 locations. Month to month, 14-day free trial.
Birdeye is an all-in-one reputation and customer-experience platform built around AI agents (Jay, Myna, Robin, BirdAI) that cover reviews, listings, social, messaging, surveys, referrals and more.
Best for: Multi-location brands (roughly 10+ locations) that want one vendor and one contract for reviews, listings, messaging, social and surveys, and have budget for sales-quoted per-location pricing.
Ratings: G2 4.7 (4,274) · Capterra 4.7 (707)
Reputation is an enterprise reputation-performance platform that aggregates reviews, surveys, listings, social and messaging into one dashboard and layers AI analytics on top.
Best for: Multi-location brands (dozens to thousands of sites) that need enterprise reporting, listings, surveys and social in one contract and have budget for $80+ per location per month plus add-ons.
Ratings: G2 4.6 (2,469) · Capterra 4.4 (184)
Reviewshake vs ReputationReputation pricingReputation alternatives
ReviewTrackers is a review monitoring and customer-feedback analytics platform that aggregates reviews from the roughly 100 review sites it lists on its own site into one dashboard, with NLP-based sentiment and…
Best for: Multi-location brands or agencies that mainly need wide-coverage review monitoring and feedback analytics across 10+ locations and can commit to an annual per-location contract.
White label: Yes. White label is a paid add-on.
Contract: annual.
Ratings: G2 4.6 (161) · Capterra 4.7 (172)
Reviewshake vs ReviewTrackersReviewTrackers pricingReviewTrackers alternatives
LocalClarity is a local SEO and reputation platform that combines listings management, a reviews inbox with generative-AI replies, local social posting, competitor tracking and reporting for multi-location brands and…
Best for: Enterprise and agency teams managing dozens to thousands of Google and Apple listings who need scalable review response, listings control and competitor data more than review-request campaigns.
White label: Yes. 'White Label Domains' on Enterprise/Agency; white-label agency solution at no extra cost for 25+ locations.
Contract: most plans month-to-month; cancellation takes effect at end of current billing cycle; no refunds.
Ratings: Capterra 5.0 (6)
Reviewshake vs LocalClarityLocalClarity pricingLocalClarity alternatives
SOCi is an AI-powered local marketing platform for multi-location brands, packaged as "Genius Agents" for local search/listings, social, reputation and ads, plus local pages and surveys.
Best for: Enterprise and franchise brands with 50+ locations that want an AI agent to run local social, listings and review responses at scale under central brand governance, and have an enterprise budget for a quote-based contract.
Ratings: Capterra 4.5 (251)
Yext is a publicly traded enterprise platform for managing a brand's business information across search engines, maps, directories and AI assistants, with Reviews as one module alongside Listings, Pages, Search, Social,…
Best for: Large multi-location enterprises that need listings, reviews, pages and AI-search visibility governed from a single knowledge graph with APIs, and can commit to an annual enterprise contract.
Contract: annual commitment typical; multi-year commitments earn better rates.
Ratings: G2 4.4 (1,124) · Capterra 4.2 (114)
At a glance
| Tool | Starting price | Contract | White label | Ratings |
|---|---|---|---|---|
| Reviewshake (ours) | $29 per month | Month to month | Yes, Agency plan $199 | G2 4.5 (27) |
| Birdeye | Not public | Not stated on vendor pricing page; third-party report. | Not offered publicly | G2 4.7 (4,274) · Capterra 4.7 (707) |
| Reputation | $80 per location per month | Not public | Not offered publicly | G2 4.6 (2,469) · Capterra 4.4 (184) |
| ReviewTrackers | $89 per location per month, paid annually | Annual | Yes | G2 4.6 (161) · Capterra 4.7 (172) |
| LocalClarity | $16 per location per month billed monthly, or $12 per location per month billed yearly | Most plans month-to-month; cancellation takes effect at end of. | Yes | Capterra 5.0 (6) |
| SOCi | Not public | Not public | Not offered publicly | Capterra 4.5 (251) |
| Yext | Not public | Annual commitment typical; multi-year commitments earn better rates. | Not offered publicly | G2 4.4 (1,124) · Capterra 4.2 (114) |
| Swell (SwellCX) (for reference) | Not public | Not public | Not offered publicly | G2 4.5 (372) · Capterra 4.6 (358) |
Prices as published by each vendor in October 2026. Ratings from public G2 and Capterra listings where they could be read.
Questions
It depends on why you are leaving. For agencies and businesses that want published pricing and white label without an enterprise contract, Reviewshake starts at $29 per month. For enterprise brands, Birdeye and Reputation are the closest fits in this list.
Reviewshake starts at $29 per month, month to month. Other options with published prices in this list: LocalClarity ($16 per location per month billed monthly, or $12 per location per month billed yearly), Reputation ($80 per location per month), ReviewTrackers ($89 per location per month, paid annually).
See our Swell (SwellCX) pricing breakdown, which collects published plans and what buyers report paying.
Your reviews live on Google, Facebook and the other review sites, not inside the software, so a new tool imports them again from the source. Reviewshake pulls in the full history when you connect each site, and customer lists come over by CSV, Zapier or Square.
Swell (SwellCX) and the other product names are trademarks of their owners. This page is not affiliated with or endorsed by any of them.
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