Compare · Roundup

The best review management software for multi-location businesses

Tools built for brands, franchises and groups with many locations: per-location pricing, roll-up reporting and who each one suits, from ten locations to thousands.

We make Reviewshake, so we are not neutral, and it is listed first. Everything else comes from each vendor's own website and public listings, checked in October 2026. Plans change, so check with the vendor before you buy. Spotted an error? Tell us and we will fix it.

Reviewshake · our product

From $29 per month
Best for agencies and growing businesses that want a visible price

Google, Facebook and 100+ sites in one inbox, updated every 12 to 24 hours. Email and SMS review requests, AI replies on every plan, widgets, and white label on the $199 Agency plan with 25 locations. Month to month, 14-day free trial.

Birdeye

Not public
Built for multi-location brands and enterprises in healthcare

Birdeye is an all-in-one reputation and customer-experience platform built around AI agents (Jay, Myna, Robin, BirdAI) that cover reviews, listings, social, messaging, surveys, referrals and more.

Best for: Multi-location brands (roughly 10+ locations) that want one vendor and one contract for reviews, listings, messaging, social and surveys, and have budget for sales-quoted per-location pricing.

Ratings: G2 4.7 (4,274) · Capterra 4.7 (707)

Reputation

$80 per location per month
Built for multi-location enterprises and mid-market brands

Reputation is an enterprise reputation-performance platform that aggregates reviews, surveys, listings, social and messaging into one dashboard and layers AI analytics on top.

Best for: Multi-location brands (dozens to thousands of sites) that need enterprise reporting, listings, surveys and social in one contract and have budget for $80+ per location per month plus add-ons.

Ratings: G2 4.6 (2,469) · Capterra 4.4 (184)

Yext

Not public
Built for large enterprises and global brands with many locations

Yext is a publicly traded enterprise platform for managing a brand's business information across search engines, maps, directories and AI assistants, with Reviews as one module alongside Listings, Pages, Search, Social,…

Best for: Large multi-location enterprises that need listings, reviews, pages and AI-search visibility governed from a single knowledge graph with APIs, and can commit to an annual enterprise contract.

Contract: annual commitment typical; multi-year commitments earn better rates.

Ratings: G2 4.4 (1,124) · Capterra 4.2 (114)

SOCi

Not public
Built for multi-location enterprise brands and franchises

SOCi is an AI-powered local marketing platform for multi-location brands, packaged as "Genius Agents" for local search/listings, social, reputation and ads, plus local pages and surveys.

Best for: Enterprise and franchise brands with 50+ locations that want an AI agent to run local social, listings and review responses at scale under central brand governance, and have an enterprise budget for a quote-based contract.

Ratings: Capterra 4.5 (251)

ReviewTrackers

$89 per location per month, paid annually
Built for multi-location brands and enterprises

ReviewTrackers is a review monitoring and customer-feedback analytics platform that aggregates reviews from the roughly 100 review sites it lists on its own site into one dashboard, with NLP-based sentiment and…

Best for: Multi-location brands or agencies that mainly need wide-coverage review monitoring and feedback analytics across 10+ locations and can commit to an annual per-location contract.

White label: Yes. White label is a paid add-on.

Contract: annual.

Ratings: G2 4.6 (161) · Capterra 4.7 (172)

Chatmeter (now Alchemer Reputation Management)

Not public
Built for multi-location enterprise brands

Chatmeter is a multi-location reputation and local-visibility platform that aggregates reviews, surveys and social feedback into one location-level dashboard, with AI sentiment analysis (Pulse AI), review response…

Best for: Enterprise brands with 50+ locations that want AI-driven sentiment analytics, listings and local pages in one managed platform with dedicated support, and can accept quote-based enterprise pricing.

LocalClarity

$16 per location per month billed monthly, or $12 per location per month billed yearly
Built for enterprises, agencies and global multi-location brands

LocalClarity is a local SEO and reputation platform that combines listings management, a reviews inbox with generative-AI replies, local social posting, competitor tracking and reporting for multi-location brands and…

Best for: Enterprise and agency teams managing dozens to thousands of Google and Apple listings who need scalable review response, listings control and competitor data more than review-request campaigns.

White label: Yes. 'White Label Domains' on Enterprise/Agency; white-label agency solution at no extra cost for 25+ locations.

Contract: most plans month-to-month; cancellation takes effect at end of current billing cycle; no refunds.

Ratings: Capterra 5.0 (6)

Reviewflowz

$45 per location per month
Built for multi-location SMBs and mid-market teams

Reviewflowz is a review management platform covering review collection, monitoring, AI-assisted replying, attribution and reporting, with a strong emphasis on routing reviews into Slack, Microsoft Teams, Zendesk and BI…

Best for: Teams that need reviews from many platforms (including software directories, app stores and marketplaces) piped into Slack, Teams, Zendesk or a BI tool with API/webhook access, and are willing to pay per location or per review profile for that breadth and automation.

Contract: monthly or annual commitment; page states 'No lock-in', cancelling keeps access to end of cycle.

Ratings: G2 5.0 (9) · Capterra 4.8 (25)

GatherUp

$99 per month
Built for single- and multi-location businesses and digital agencies

GatherUp is a reputation and customer-feedback platform that combines review requests (email, SMS, QR), monitoring of 100+ review sites, AI-assisted replies, NPS and surveys, review widgets and social sharing.

Best for: Marketing agencies and multi-location operators that want a white-label, NPS-and-feedback-oriented platform at a published $60 per location and do not need messaging or payments.

White label: Yes. 'Our software, branded as yours'; Agency plan with client-branded emails, messaging and dashboards.

Contract: monthly or annual toggle on pricing page; contract terms and cancellation policy not stated.

Ratings: Capterra 4.6 (41)

Cloutly

US$39 per location per month
Built for service-led businesses from single sites to networks of

Cloutly is a review-generation and customer-experience platform that sends SMS and email review campaigns, monitors reviews from Google, Facebook and other review sites, drafts AI replies and shows reviews on your…

Best for: A multi-location service business or agency that wants per-location review campaigns, competitor tracking, listings and an API from one self-serve tool; a single-location business that mainly needs monitoring and requests can get by on a cheaper plan elsewhere.

White label: Yes. Agency programme at US$299/mo for up to 20 locations; 'Remove Cloutly branding' on Growth.

Contract: monthly with cancel-before-renewal, or yearly billed upfront and renewing every 12 months.

Ratings: Capterra 5.0 (8)

Swell (SwellCX)

Not public
Built for multi-location healthcare organizations: DSOs, MSOs

Swell is a healthcare-only reputation and patient-experience platform that sends HIPAA-compliant review invites by text and email triggered from EHR/PMS systems, drafts AI replies, and runs post-visit patient surveys…

Best for: Multi-location dental or medical groups that need HIPAA-compliant, EHR-triggered review invites plus patient and employee surveys with provider-level reporting, and can absorb undisclosed per-location pricing.

Ratings: G2 4.5 (372) · Capterra 4.6 (358)

Synup

$49/month
Built for agencies and partners first

Synup is a local marketing platform covering listings, review monitoring, review generation, social, local SEO, locator pages and AI-search visibility, operated through an AI agent called Sydekick.

Best for: Agencies and multi-location operators who want a white-labeled, all-in-one local marketing suite (listings, reviews, social, SEO) with public pricing and an API, rather than a review-only tool.

White label: Yes on Premium and above. "Your brand, your domain, your colors.

Contract: monthly plans cancel at end of billing period; Enterprise agreements are termed.

Ratings: Capterra 4.1 (17)

At a glance

Side by side

ToolStarting priceContractWhite labelRatings
Reviewshake (ours)$29 per monthMonth to monthYes, Agency plan $199G2 4.5 (27)
BirdeyeNot publicNot stated on vendor pricing page; third-party report.Not offered publiclyG2 4.7 (4,274) · Capterra 4.7 (707)
Reputation$80 per location per monthNot publicNot offered publiclyG2 4.6 (2,469) · Capterra 4.4 (184)
YextNot publicAnnual commitment typical; multi-year commitments earn better rates.Not offered publiclyG2 4.4 (1,124) · Capterra 4.2 (114)
SOCiNot publicNot publicNot offered publiclyCapterra 4.5 (251)
ReviewTrackers$89 per location per month, paid annuallyAnnualYesG2 4.6 (161) · Capterra 4.7 (172)
Chatmeter (now Alchemer Reputation Management)Not publicNot publicNot offered publicly-
LocalClarity$16 per location per month billed monthly, or $12 per location per month billed yearlyMost plans month-to-month; cancellation takes effect at end of.YesCapterra 5.0 (6)
Reviewflowz$45 per location per monthMonthly or annual commitment; page states 'No lock-in', cancelling.Not offered publiclyG2 5.0 (9) · Capterra 4.8 (25)
GatherUp$99 per monthMonthly or annual toggle on pricing page; contract terms and.YesCapterra 4.6 (41)
CloutlyUS$39 per location per monthMonthly with cancel-before-renewal, or yearly billed upfront and.YesCapterra 5.0 (8)
Swell (SwellCX)Not publicNot publicNot offered publiclyG2 4.5 (372) · Capterra 4.6 (358)
Synup$49/monthMonthly plans cancel at end of billing period; Enterprise agreements.YesCapterra 4.1 (17)

Prices as published by each vendor in October 2026. "Not public" means the vendor quotes through sales; see the pricing pages for reported figures.

How to choose

Four questions to ask before a demo

  • Which review sites matter in your industry? Google and Facebook are a given; check the tool covers the niche sites your customers use.
  • Can you see the price? Per-location pricing adds up fast across 10 or 50 locations. Ask for the 12-month total, not the monthly figure.
  • What is the contract? Annual auto-renewing contracts are common at the enterprise end; month to month is common at the small-business end.
  • Who replies to reviews? AI drafts with an approval step save most of the time. Check whether replies post directly to Google or need copying.

Questions

Choosing review management software

What is the best review management software?

There is no single best tool; it depends on size and who runs it. For agencies and growing businesses that want published pricing, Reviewshake starts at $29 per month. Large multi-location brands usually shortlist Birdeye, Reputation, Yext.

How much does review management software cost?

Published prices in this list start around $5 to $30 per month for one location and run to several hundred per location for enterprise suites. Several of the larger vendors only quote through sales; our pricing pages collect what buyers report paying.

Which review management tools offer white label?

Among the tools we track: ReviewTrackers, Cloutly, Vendasta, ReputationStacker, BrightLocal, LocalClarity, Repuso, Grade.us, Grab Your Reviews (now GiveMe5.ai), GatherUp, ReviewInc, Trustmary, Synup, and Reviewshake on its $199 Agency plan.

How did you pick these tools?

We track 31 review and reputation tools and read each vendor's own pricing and feature pages, plus public G2 and Capterra listings. Picks are grouped by the buyer each tool is built for. We make Reviewshake and list it first, so weigh that.

Product names are trademarks of their owners. This page is not affiliated with or endorsed by any vendor listed.

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